We're delighted to hear that you found your trip interesting and that the Hotel Europa in Riva del Garda provided a great location with good food and service. It's wonderful to know you had such a positive experience.
Thank you for your feedback. We're delighted to hear that you found our service to be excellent.
Évaluations des produits
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that you had a wonderful river cruise and a superb experience. It's fantastic that you're looking forward to travelling with us again to discover more interesting places.
Service from Riviera was brilliant. All the staff from the initial booking to the end of the holiday were great.
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful review. We are delighted to hear that you found our service to be brilliant and that our staff were great throughout your booking and holiday experience.
Évaluations des produits
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that you had such a wonderful experience on the Seine Paris and Normandy River Cruise. It's fantastic to know that the staff on the MS Jane Austen and our Riviera Travel team made your holiday delightful, and that you found the food excellent and your cabin comfortable. We appreciate you sharing your feedback.
Date de l'achat : 07/07/2026
0
Partager
LY
Lynne
Vérifiée par Feefo
1 month ago
Ce que Lynne a dit à propos de Riviera Travel:
Excellent
Riviera Travel
Riviera Travel
1 month ago
Thank you for rating our customer service 5 stars.
Évaluations des produits
Riviera Travel
Riviera Travel
1 month ago
We're delighted to hear that you had an excellent holiday and you thought the cruise was very well organised.
Date de l'achat : 29/06/2026
0
Partager
Mauvais
Vérifiée par Feefo
1 month ago
Excellent
Riviera Travel
Riviera Travel
1 month ago
Thank you for rating our customer service 5/5.
Évaluations des produits
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5 star review. We trust you had a wonderful time.
We're delighted that you found our booking process to be very easy.
Évaluations des produits
Riviera Travel
Riviera Travel
1 month ago
We're delighted to hear that you thought this tour was excellent, with a very friendly, knowledgeable and helpful tour manager. We were sorry to learn that you were split up from one another on your Eurostar journey. You may wish to use the link provided to contact Eurostar about your experience:
https://www.eurostar.com/uk-en/complaints-handling-procedure. Please be assured that we have shared your comments with our Transport team.
Very good. Although Breakfast at the Astoria was exceptional (5*), Dinner was only average-to-good (3+*).
Riviera Travel
Riviera Travel
1 month ago
Thank you for rating our customer service 5/5. Whilst we were delighted to hear that you thought the breakfast served at the Astoria was exceptional, we regret to hear that dinner fell short of your expectations. We appreciate that food is subjective and what one guest may find satisfactory, another may not. That said, all feedback is closely monitored across the season and your comments have been shared with our Product team for review.
Évaluations des produits
Riviera Travel
Riviera Travel
1 month ago
We're delighted to hear that you thought the itinerary was varied and interesting and that your Tour Manager was superb. We look forward to welcoming you again in the future.
We're delighted to hear that the service received from all staff was excellent.
Évaluations des produits
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback about this cruise. We're delighted to hear that you thought it was wonderful and you would recommend it to others.
Date de l'achat : 07/07/2026
0
Partager
Mauvais
Vérifiée par Feefo
1 month ago
Helpful office contact
Riviera Travel
Riviera Travel
1 month ago
Thank you for rating our customer service 5/5.
Évaluations des produits
Riviera Travel
Riviera Travel
1 month ago
We're delighted to hear that you thought the Rhine Gorge was beautiful and the staff on board the ship were very caring.
Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les récipiendaires sont désignés sur la base des évaluations qu'ils reçoivent de leurs clients.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.