Riviera Travel Évaluations

Thank you for your comments. We are pleased to hear that you found the food, catering and cabin staff to be excellent. We are sorry, however, to read of your disappointment with the Cruise Director and Assistant Cruise Director. We appreciate that clear communication and effective organisation are important aspects of any river cruise, and we regret that your experience did not meet the standards you have come to expect from Riviera. Should you wish to provide further details regarding these concerns, please contact our Guest Relations team, who will be happy to investigate the matter and provide a response within 28 days, in line with ABTA guidelines.

Thank you so much for taking the time to leave such a wonderful rating. We are delighted to know you had a great experience with us and look forward to welcoming you on another journey soon.

Thank you for your 4*review |! We are delighted to hear that you had such a wonderful and engaging experience on your journey with us. It is great to know that you appreciated the comfortable accommodations, wonderful dining, and the dedication of our onboard team while exploring so many fascinating historical destinations.

Thank you for you review .

Thank you for sharing such positive feedback about your recent journey with us. We are delighted to hear that you enjoyed exploring the destination and appreciated the hotel and guidance provided along the way.

We are delighted to hear that you enjoyed such a wonderful journey and that our team made your experience so memorable.

Thank you for sharing your feedback with us regarding your recent tour. We are delighted to hear that you enjoyed the itinerary highlights and appreciated the support provided by your tour manager. We also note your helpful suggestions regarding attraction bookings and the welcome gathering, and we will share you feedback with the relevant teams for review .

We are delighted to hear that you had such a wonderful time exploring South Africa with us and that the journey met all of your expectations.

Thank you for your 5* review! We are delighted to hear that you had such a wonderful experience exploring Portugal with us. It is always a pleasure to welcome back returning guests, and we are so glad that our hotels, excursions, and guides met your expectations once again. We look forward to welcoming you on another journey in the future.

Thank you for your review. We are pleased to hear that you enjoyed visiting a variety of destinations and appreciated the benefits of travelling on a smaller ship, as well as the comfort of your cabin overall. We are sorry, however, to read of the noise disturbance you experienced in your cabin and your disappointment with aspects of the dining experience. Should issues such as these arise during a cruise, we would encourage guests to raise them with the Cruise Director at the time, as this may allow alternative arrangements to be considered, such as a cabin move where available, or for concerns regarding food and service to be addressed whilst onboard. Thank you for taking the time to share your feedback.