Thank you for your lovely feedback about your stay in Baveno. We are delighted to hear that you found the hotel excellent and particularly enjoyed the cleanliness, the attentive staff and the beautiful resort.
We appreciate your comments regarding the size of the room, the limited drawer space and the lack of storage for toiletries in the bathroom. Your feedback has been shared with the relevant teams.
With regard to the tea and coffee facilities, many hotels in Italy do not routinely provide these in guest rooms. We appreciate that this may not align with everyone's expectations and thank you for sharing your observations.
We are pleased that you enjoyed your holiday overall and thank you for taking the time to share your experience with us.
Date de l'achat : 24/09/2026
0
Partager
Mauvais
Vérifiée par Feefo
20 days ago
Excellent service from Clare, our guide. Staff in Victoria Hotel not welcoming or helpful, curt and unsmiling. Hotel in Klosters much better. Very comfortable hotel, lovely bedrooms and bathrooms,...
Lire plus
Riviera Travel
Riviera Travel
19 days ago
Thank you for sharing your feedback with us.
We are pleased to hear that you enjoyed the guidance provided by Clare, the wonderful setting, and the pleasant accommodations in Klosters, alongside the dining highlights. We also note your comments regarding the service encountered at the first hotel and the varied dining experiences, and we appreciate your balanced insights as we continually strive to enhance our guests' journeys.
Évaluations des produits
Riviera Travel
Riviera Travel
19 days ago
Thank you for sharing your positive experience with us.
We are delighted that you enjoyed exploring Switzerland and appreciated the expert guidance and organisation provided throughout your journey.
When I had problems booking the trip online I had no problems contacting your staff by phone to sort everything out. The lady I spoke to was very friendly and helpful and quickly got everything...
Lire plus
Riviera Travel
Riviera Travel
19 days ago
Thank you for your feedback. We are delighted to hear that you had a great trip, enjoyed the beautiful location, and that our team was able to assist you promptly when you experienced difficulties booking online. It is always pleasing to know that our staff provided the support you needed and helped ensure everything was arranged smoothly.
We appreciate you taking the time to share your experience and hope to welcome you on another Riviera Travel holiday in the future. Kind regards.
Évaluations des produits
Riviera Travel
Riviera Travel
19 days ago
Thank you for your review of our Slovenia and Lake Bled for Solo Travellers holiday.
We are delighted to hear that you had such an enjoyable experience and that the planning, excursions and guided walks were so well organised. It is wonderful to know that you enjoyed exploring Ljubljana and were fortunate to have such good weather throughout your trip.
We were especially pleased to receive your comments about Margaret and will ensure your kind feedback is shared with her and the relevant teams. We are delighted that she helped make your holiday so memorable.
Communication prior to the trip. Tour guide. Both very good. Helpful throughout. Impressed.
Riviera Travel
Riviera Travel
20 days ago
Thank you for your 5* review!
We are delighted to hear that you had such a positive experience with our communication and tour guide throughout your travels.
Évaluations des produits
Riviera Travel
Riviera Travel
20 days ago
Thank you for sharing your wonderful feedback about your recent holiday with us.
We are delighted to hear that you enjoyed the well-arranged itinerary, the interesting tours, and the excellent guidance provided throughout your trip. It is also great to know that you appreciated the beautiful local surroundings and transportation. We truly value your helpful comments regarding your experience and look forward to welcoming you on another journey soon.
The pre-holiday information sent out by Riviera was very helpful. Also, our Tour Manager Margaret did a great job throughout the holiday and provided very useful itinerary information on the WhatsApp...
Lire plus
Riviera Travel
Riviera Travel
20 days ago
Thank you for your 5* review!
We are delighted to hear that you had such a wonderful holiday experience with us. It is wonderful to know that our team and tour manager helped make your travels so enjoyable and well-organised.
Évaluations des produits
Riviera Travel
Riviera Travel
20 days ago
Thank you for your wonderful 4* feedback !
We are delighted to hear that you had such a wonderful time exploring the beauty of Slovenia and that the arrangements met your expectations.
Excellent service from Riviera from booking to return. Can't fault themR
Riviera Travel
Riviera Travel
20 days ago
Thank you for sharing such positive feedback about your recent travels with us.
We always strive to provide seamless experiences from start to finish, and we are very glad to know we met your expectations.
Évaluations des produits
Riviera Travel
Riviera Travel
20 days ago
Thank you so much for sharing your wonderful feedback with us.
We are delighted to hear that you enjoyed such a fantastic holiday exploring wonderful locations and creating memorable experiences with our tours.
Thank you for taking the time to share your five-star rating with us. We are delighted to know you had such a positive experience and we look forward to welcoming you aboard again soon.
Évaluations des produits
Médias téléversés
Voir tous les médias (1)
Riviera Travel
Riviera Travel
19 days ago
Thank you for sharing your wonderful feedback about your recent tour, especially your praise for the communication and local team. We are thrilled to know that everything met your expectations and that you enjoyed such a memorable holiday with us.
Wonderful. This was trip 4 and nothing has changed from our first, to the last. Hence our return to Riviera Travel.
A big thank you to Riviera Travel for their kind and generous donation to my...
Lire plus
Riviera Travel
Riviera Travel
19 days ago
Thank you for choosing us for your travels over the years and for sharing such positive feedback about your experiences. We are delighted to hear that you have consistently enjoyed your journeys with us and appreciate you highlighting our charitable donation scheme.
Évaluations des produits
Riviera Travel
Riviera Travel
19 days ago
Thank you for your 5|* review!
We are delighted to hear that your fourth river cruise with us was such a wonderful experience and that you enjoyed the journey from start to finish. It is fantastic to know that our team and the quality of the vessel helped create a relaxing and memorable holiday for you.
Date de l'achat : 25/09/2026
0
Partager
Mauvais
Vérifiée par Feefo
21 days ago
Good, except for lack of hot water for showers in CarlosV hotel in Alghero. It was not resolved until the last day.
Riviera Travel
Riviera Travel
20 days ago
Thank you for your review.
We are sorry to hear that you experienced issues with the hot water during your stay at the Carlos V Hotel in Alghero, particularly as this was not resolved until the final day of your holiday.
Should you wish this matter to be investigated further, please write to our Guest Relations team with full details of your experience. Upon receipt, they will review your concerns and provide a response within 28 days, in line with ABTA guidelines.
Thank you for sharing your feedback with us. We are delighted to hear that our team provided you with such a positive experience.
Évaluations des produits
Riviera Travel
Riviera Travel
20 days ago
Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the wonderful scenery, comfortable accommodations, and the insightful guidance provided by our team throughout the journey. We very much look forward to welcoming you again in the future.
Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les récipiendaires sont désignés sur la base des évaluations qu'ils reçoivent de leurs clients.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.