Riviera Travel Évaluations

Thank you for sharing your wonderful experience on The Blue Danube River Cruise. We are so pleased to hear that your first time cruising with Riviera Travel exceeded your expectations and that you found our floating hotel, services, cruise manager, and host to be excellent. It's fantastic to know that you couldn't fault a thing during your 7-night cruise and that you enjoyed the food selection and quality. We are delighted that you are considering another cruise with us next year.

Thank you for your 4* review. We are so pleased to hear that you found your river cruise idyllic in every way, and that the ship, staff, and overall experience were of a high standard. We truly appreciate you sharing your feedback regarding the dining experience, and we are sorry to hear that it did not meet your expectations on this occasion, especially when compared to a previous, much-loved cruise. We value your comments and will certainly take them into consideration and shared with the relevant teams .

Thank you for your 4* review! We are so glad to hear that you had an excellent experience on your Douro river cruise. It is wonderful to know that you enjoyed the ship, the staff, the dining, and the drinks package. We are also pleased that the pace of the river tour and the excursions met your expectations, and that Salamanca was a particular highlight.

Thank you for your feedback. We're sorry to hear that the sundeck being unavailable for much of the cruise and the overnight moorings did not meet your expectations. The closure of the sundeck is sometimes necessary when navigating under low bridges, and the safety of our guests and crew must always remain our highest priority. On some cruise itineraries, there are more low bridges to negotiate than on others, which can result in the sundeck being closed more frequently. We also note your comments regarding the weather. While we understand the heat may have affected your enjoyment at times, unfortunately this is something beyond our control. We appreciate you taking the time to share your feedback, and your comments will be shared with the relevant teams.

Thank you for your 5* review! We are very pleased to hear that you had a fantastic holiday, despite the necessary adjustments to the itinerary due to river conditions. We appreciate you sharing your positive experience.

Thank you for your 5* review! We are delighted to hear that you had such an excellent holiday with us and that you would recommend Riviera Travel.

Thank you for taking the time to share such detailed feedback. We are delighted to hear that you enjoyed your holiday overall and that our team provided efficient service from the booking process through to your return. It's especially pleasing to know that Giuseppe and the local guides were knowledgeable and informative, and that you enjoyed the excursions and accommodation. We're sorry to learn about the delay on arrival at Malta Airport and that some aspects of the dining experience did not meet your expectations. We would always encourage guests to raise any concerns regarding food, accommodation, or any other aspect of their holiday with the Tour Manager or hotel management at the time, as this gives the opportunity to address any issues wherever possible during the stay. Your comments will be shared with the relevant teams for review, and we hope to welcome you on another Riviera holiday in the future.

Thank you for your feedback. We're delighted to hear that your holiday lived up to your expectations and that you had an excellent experience. We hope to welcome you on another Riviera holiday in the future