All my questions were answered, friendly fast accurate and great service - information was spot on too...
CX
Real Insurance
5 months ago
Hi there,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Évaluations des produits
Date de l'achat : 20/05/2026
0
Partager
KT
Ketike Tioti Tatireta
Vérifiée par Feefo
AUS
5 months ago
Ce que Ketike Tioti Tatireta a dit à propos de Real Insurance:
Applied online and received a call from a knowledgeable staff within minutes. The process was quick and easy.
CX
Real Insurance
5 months ago
Hi Ketike,
Thank you for your fantastic feedback. We’re so pleased to hear that you were contacted promptly by our knowledgeable team and found the process quick and easy. Providing efficient and helpful service is something we take great pride in, and we appreciate you sharing your experience.
Kind regards,
Scott
It was so easy, helped very much by a very knowledgeable agent I spoke to
CX
Real Insurance
5 months ago
Hi there,
Thank you for your feedback! We’re so glad to hear the process was easy and that our knowledgeable agent was able to help you along the way. We really appreciate you sharing your experience.
Kind regards,
Scott
Évaluations des produits
Date de l'achat : 14/05/2026
0
Partager
SS
Sagun Sharma
Vérifiée par Feefo
AUS
5 months ago
Ce que Sagun Sharma a dit à propos de Real Insurance:
Hi Sagun,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.
Kind regards,
Alisa
Évaluations des produits
Date de l'achat : 12/05/2026
0
Partager
Mauvais
Vérifiée par Feefo
5 months ago
He supported me on all of my queries and guided me on every step to get my cover.
CX
Real Insurance
5 months ago
Hi there,
Thank you for your kind words! I’m really glad I could support you through your queries and help guide you step by step to get your cover sorted. If you ever need anything else or have more questions down the track, don’t hesitate to reach out.
Kind regards,
Scott
Évaluations des produits
Date de l'achat : 12/05/2026
0
Partager
Mauvais
Vérifiée par Feefo
5 months ago
exellent service very friendly
Évaluations des produits
CX
Real Insurance
5 months ago
Hi there,
Thank you so much for your kind words! We’re really glad to hear you had a positive experience and that everything was explained clearly. Our team takes pride in knowing our products well and making the process as smooth as possible. We appreciate your feedback and look forward to helping you again in the future.
Kind regards,
Scott
Date de l'achat : 11/05/2026
0
Partager
BM
Branka Medovarski
Vérifiée par Feefo
AUS
6 months ago
Ce que Branka Medovarski a dit à propos de Real Insurance:
Really good service provided today
CX
Real Insurance
6 months ago
Hi Branka,
We are always happy to hear of the great service our valued customers receive when speaking with our team members and that we have been able to assist you with your insurance needs.
Thank you for taking the time to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
Évaluations des produits
Date de l'achat : 06/05/2026
0
Partager
Mauvais
Vérifiée par Feefo
6 months ago
Excellent service
CX
Real Insurance
6 months ago
Hi there,
We are always happy to hear of the great service our valued customers receive when speaking with our team members and that we have been able to assist you with your insurance needs.
Thank you for taking the time to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
Évaluations des produits
Date de l'achat : 01/05/2026
0
Partager
LT
Laquesha Tumai
Vérifiée par Feefo
AUS
6 months ago
Ce que Laquesha Tumai a dit à propos de Real Insurance:
Amazing and very helpful from both Kira and Ben
CX
Real Insurance
6 months ago
Hi Laquesha,
Thank you for the great feedback! We’re so pleased to hear that Kira and Ben were both amazing and helpful. We’ll be sure to pass this on to them, they’ll really appreciate it!
Kind regards,
Scott
Évaluations des produits
Date de l'achat : 30/04/2026
0
Partager
KT
Kevin Thomas
Vérifiée par Feefo
AUS
6 months ago
Ce que Kevin Thomas a dit à propos de Real Insurance:
Very good honest advice, no tough sale at all cost.
Nice relaxed experience.
CX
Real Insurance
6 months ago
Hi Kevin,
Thank you for your kind feedback. We’re so pleased to hear you found the information helpful and the experience relaxed and pressure-free.
Kind regards,
Alisa
KT
Kevin Thomas
6 months ago
Hello, whilst I find REAL Insurance easy to follow and informative. I cannot say the same for the "FREE" WILL offer.
The offer is not fully "FREE" and requires more uncomfortable questions; than REAL Insurance. I do not feel comfortable with the additional fees & charges for the will.
CX
Real Insurance
6 months ago
Hi Kevin,
Thank you for your reply. I am sorry to hear of your dissatisfaction regarding Safewill and appreciate the feedback that you have provided, which has been passed on to our team.
Safewill offers an optional subscription service of $15 a year after the first 12 months to update your Will and store your documents digitally and securely.
Customers can opt-in/opt-out of the Subscription at checkout. If you do decide to opt-in for the ongoing subscription, this can be cancelled at any time via ‘My Account’ on the Safewill platform.
Please let me know if you would like to be contacted to discuss your feedback or any concerns further and I can arrange for our team to be in touch.
Kind regards,
Alisa
KT
Kevin Thomas
6 months ago
I also want to opt out of REAL Insurance, at this point in time.
I do not wish to proceed & I do not want any debits from my account.
Kevin
CX
Real Insurance
6 months ago
Hi Kevin,
I am sorry to hear that you wish to cancel your policy and have passed your request on to our team to be in touch to assist you further.
Kind regards,
Alisa
Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les récipiendaires sont désignés sur la base des évaluations qu'ils reçoivent de leurs clients.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
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Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
