Spoke with a lovely gentleman Jordan
He was very professional and efficient
He deserves a payrise
He explained everything clearly and I could tell he is good at his job and delivering excellent...
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CX
Real Insurance
25 days ago
Hi there,
Thank you for your wonderful feedback! We’re so pleased to hear Jordan provided such professional and efficient service, and that everything was explained clearly. We’ll be sure to pass on your kind words to him.
Kind regards,
Alisa
Hi there,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future.
Kind regards,
Scott
Évaluations des produits
Date de l'achat : 22/04/2026
0
Partager
Mauvais
Vérifiée par Feefo
28 days ago
Best customer service 👌
CX
Real Insurance
28 days ago
Hi there,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Évaluations des produits
Date de l'achat : 21/04/2026
0
Partager
AS
Adam Stroud
Vérifiée par Feefo
AUS
1 month ago
Ce que Adam Stroud a dit à propos de Real Insurance:
I had such a great experience with Andrew! From start to finish, his service was absolutely top-notch. He was professional, friendly, and genuinely cared about making sure everything was done right.
CX
Real Insurance
1 month ago
Hi Adam,
Thank you for your wonderful feedback. We’re so pleased to hear Andrew provided such a friendly and professional experience, and that you felt genuinely supported throughout. We’ll be sure to pass on your kind words to him.
Kind regards,
Alisa
Évaluations des produits
Date de l'achat : 15/04/2026
0
Partager
Mauvais
Vérifiée par Feefo
1 month ago
Excellent
CX
Real Insurance
1 month ago
Hi there,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.
Kind regards,
Alisa
Évaluations des produits
Date de l'achat : 10/04/2026
0
Partager
Mauvais
Vérifiée par Feefo
1 month ago
very easy service
CX
Real Insurance
1 month ago
Hi there,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Alisa
Évaluations des produits
Date de l'achat : 08/04/2026
0
Partager
AB
Allan Brewer
Vérifiée par Feefo
AUS
1 month ago
Ce que Allan Brewer a dit à propos de Real Insurance:
Please refer to feedback as it should have been a lot better and was very frustrating
CX
Real Insurance
1 month ago
Hi Allan,
Thank you for reaching out to share your concerns with us and I apologise for any frustrations caused during your experience.
As this is not the service that we expect our customers to receive, we appreciate you bringing this to our attention and providing us with the opportunity to escalate your feedback on to the relevant team to review in more depth.
Please don't hesitate to let me know if you would like to be contacted or require any further assistance.
Kind regards,
Alisa
Évaluations des produits
CX
Real Insurance
1 month ago
Hi Allan,
Thank you for reaching out to share your concerns with us and I apologise for any frustrations caused during your experience.
As this is not the service that we expect our customers to receive, we appreciate you bringing this to our attention and providing us with the opportunity to escalate your feedback on to the relevant team to review in more depth.
Please don't hesitate to let me know if you would like to be contacted or require any further assistance.
Kind regards,
Alisa
Date de l'achat : 30/03/2026
0
Partager
LW
Lelesi Warusam
Vérifiée par Feefo
AUS
1 month ago
Ce que Lelesi Warusam a dit à propos de Real Insurance:
Hi Lelesi,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.
Kind regards,
Alisa
Évaluations des produits
Date de l'achat : 02/04/2026
0
Partager
EG
Evans Andoh Gyamfi
Vérifiée par Feefo
AUS
1 month ago
Ce que Evans Andoh Gyamfi a dit à propos de Real Insurance:
Hi Evans,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future.
Kind regards,
Scott
Évaluations des produits
Date de l'achat : 02/04/2026
0
Partager
MS
Michelle Stevens
Vérifiée par Feefo
AUS
1 month ago
Ce que Michelle Stevens a dit à propos de Real Insurance:
Brilliant advice and gave me the information that I needed
CX
Real Insurance
1 month ago
Hi Michelle,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it. Kind regards,
Scott
Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les récipiendaires sont désignés sur la base des évaluations qu'ils reçoivent de leurs clients.
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Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
