After replacing the filter , the system is making a weird sound and we called the service center on Feb 20 @ 9.34 PST, the support person (lady) is not friendly and she is NOT accepting the fact the...
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Puronics Customer Services
Puronics
8 years ago
Thank you for your feedback! We apologize for any inconvenience. Our GM has reached out to you to resolve your concern and a new appointment has been scheduled to check out the sound issue to get that resolved. Thank you for bringing this to our attention.
Regards,
Puronics Customer Service
Évaluations des produits
Puronics Customer Services
Puronics
8 years ago
Thank you for your feedback! We apologize for any inconvenience. Our GM has reached out to you to resolve your concern and a new appointment has been scheduled to check out the sound issue to get that resolved. Thank you for bringing this to our attention.
Regards,
Puronics Customer Service
Date de l'achat : 02/06/2018
0
Partager
Mauvais
8 years ago
The technician showed up on time, asked for my concerns, answered them before changing filter. There was no distraction to my routine while he worked. Was very polite.
Évaluations des produits
Date de l'achat : 14/02/2018
0
Partager
TC
Trusted Customer
8 years ago
Ce que Trusted Customer a dit à propos de Puronics:
I am a returning costumer They were very helpful in my decision process. What they had as far as I was needing
Nina Torres
Puronics
8 years ago
Thank you for your feedback.
Évaluations des produits
Date de l'achat : 14/02/2018
0
Partager
TC
Trusted Customer
8 years ago
Ce que Trusted Customer a dit à propos de Puronics:
Technician was very well knowledged in Puronics. Showed me how to re-set the timer after power outage.
Nina Torres
Puronics
8 years ago
Thank you for your feedback.
Date de l'achat : 13/02/2018
0
Partager
TC
Trusted Customer
8 years ago
Ce que Trusted Customer a dit à propos de Puronics:
I specifically ask for a particular tech who is always professional & dies a great job. He always tak s time to explain things & asks me if I have any questions.
Nina Torres
Puronics
8 years ago
Thank you for your feedback.
Évaluations des produits
Date de l'achat : 09/02/2018
0
Partager
TC
Trusted Customer
8 years ago
Ce que Trusted Customer a dit à propos de Puronics:
From the beginning till end the process was smooth and comfortable
Nina Torres
Puronics
8 years ago
Thank you for your feedback.
Évaluations des produits
Date de l'achat : 10/02/2018
0
Partager
TC
Trusted Customer
8 years ago
Ce que Trusted Customer a dit à propos de Puronics:
The technician is very professional. He did it quick and kept the place clean. However, there is no way I can tell the how good the water becomes after the service.
Évaluations des produits
Date de l'achat : 10/02/2018
0
Partager
TC
Trusted Customer
8 years ago
Ce que Trusted Customer a dit à propos de Puronics:
The agents that came to repair the softwater system were nice & polite, clean & able to do the repair without leaving a mess. Everything was done & they even wore protection on their shoes so that no...
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