Thank you for your comments. Unsure what was wrong with your booking as it was made online but if you would like to discuss please call so we can prevent any errors on your next booking with us. Great to see that you enjoyed the park and that staff were friendly. Hope to see you again on park soon.
Booking Manager
Great service! Bit of a strange way of working where you can't book extra days when away when the lodges aren't booked up for the days you require :-)
Love it there though will defo go back :-)
Pure Leisure
Pure Leisure
12 years ago
Good to hear that the service you received was great. This year as a Company we have changed the way in which we make bookings with set days for arrivals which has impacted this sort of request. Where ever possible we do try to meet the needs and requests of our visitors but this may not always be possible. Will certainly look at and discuss if there is anything else we can do in this area. Its always nice to hear that people like the place they are staying at and we do all we can to ensure that all visitors at Tydd St Giles have a positive experience. In relation to the charges for the leisure complex we feel that the charge is at a level to match the facilities provided in our fantastic complex. It is really good to hear you will be coming back to stay with us and we look forwasrd to welcoming you back on park soon.
Booking Manager
Glad that the children did not want to leave and that you found the accommadation was good. We value all feedback as the Park work hard to make sure that everyone's needs are met. Great to hear you are coming back again. Hope the weathers good.
Booking Manager
lovely staff, from booking the weekend break to the people actually on site
The lodge was lovely and modern, but a needed a bit of maintenance on torn wallpaper etc
Pure Leisure
Pure Leisure
12 years ago
Thank you for your positive comments I will relay these back to the Bookings team and staff on Park. I am pleased you were pleased with the lodge will pass on your comments re wallpaper. I am glad that this did not spoil your overall impression of the park and Pure Leisure Group. Hope we see you on park again soon.
Booking Manager
Sorry about you discturbed nights and will definately pass this through to the Park so we can look at resolving the issue. In relation to the way in which we describe the lodges I will have a look at this as we do not wish to give the wrong impression of the accommodation we are offering. I am pleased to see that you were happy with the park and the facilities on offer and hope that this does not prevent you from returning to stay with us again in the future.
Booking Manager
Pure Leisure Group are one of the leading holiday park operaters in the UK with 9 holiday parks, with accomodation ranging from luxury lodges, caravans, camping pods, touring and camping, there really is something for everyone.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Pure Leisure Group are one of the leading holiday park operaters in the UK with 9 holiday parks, with accomodation ranging from luxury lodges, caravans, camping pods, touring and camping, there really is something for everyone.
