Poor student support makes it very hard to work on CIM assignments if working full time in a demanding job. I was very disappointed with the tutor (CIM Digital), who was unhelpful and uncooperative....
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Abby Rolfe
Professional Academy
5 years ago
Thank you for taking the time to review. We’re sorry to hear you had such a frustrating experience, but I really appreciate you bringing these issues to our attention, we take these comments very seriously as an organisation. We apologise for falling below our usual standards in this instance, but we are happy to hear you received some exceptional customer service at one point. Though the individual you mention has now left, we hope their replacement will develop to be as helpful to future learners.
Évaluations des produits
Abby Rolfe
Professional Academy
5 years ago
Thank you for letting us know about this. Your feedback helps us to continue to improve the content and we will pass this on to the CIM directly to take into consideration in developing future courses and qualifications.
Date de l'achat : 10/02/2019
0
Partager
TC
Trusted Customer
5 years ago
Ce que Trusted Customer a dit à propos de Professional Academy:
Professional Academy provided fantastic workshops and resources to facilitate all the learning required not only to pass the assignments and exams but to pick up the skills and knowledge required for...
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Abby Rolfe
Professional Academy
5 years ago
Hi Peter, thank you for your feedback. We're happy the workshops complemented the learning required - and being able to apply your studies to real life scenarios is incredibly valuable for success in marketing!
Évaluations des produits
Date de l'achat : 12/03/2019
1
Partager
JH
Jessica Higgins
5 years ago
Ce que Jessica Higgins a dit à propos de Professional Academy:
Professional academy were good company to learn marketing with. They offered a lot of support and I would likely use them in future
Évaluations des produits
Abby Rolfe
Professional Academy
5 years ago
We are incredibly proud of both our learners and tutors for adapting so well to everything being virtual. Sorry to hear there was some inconsistency with tutor content, this will be passed onto the Operations team to ensure improvements going forward.
The materials were good.
I was very surprised about the gap between the feedback from my tutor and the marks I got. I also find that the learning process is not complete as CIM does not provide an...
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Abby Rolfe
Professional Academy
5 years ago
Thank you for your comments. Happy to hear you found the materials useful, and understand your frustrations with the CIM marking process. We will pass this onto them directly to offer areas in which they can improve their systems.
Évaluations des produits
Date de l'achat : 27/03/2019
0
Partager
Mauvais
5 years ago
I found the Professional Academy very helpful and very responsive to any queries I had. I would recommend.
Abby Rolfe
Professional Academy
5 years ago
Thank you for your review! Happy to hear you were supported well during your studies.
Évaluations des produits
Abby Rolfe
Professional Academy
5 years ago
We always appreciate feedback that could improve our service. Your comments have been passed onto the Operations team who will take them into consideration for future students!
Date de l'achat : 08/10/2018
0
Partager
HC
Holly Curtis
5 years ago
Ce que Holly Curtis a dit à propos de Professional Academy:
Really enjoyed completing my qualification with Professional Academy. The materials provided are comprehensive, and I particularly found the reading lists and audio tutor companions to each...
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Évaluations des produits
Date de l'achat : 25/10/2018
1
Partager
AC
Amanda Clifford
5 years ago
Ce que Amanda Clifford a dit à propos de Professional Academy:
One of three tutors was good. Support was limited and having different support tutors for each assignment made for an inconsistent approach.
Abby Rolfe
Professional Academy
5 years ago
Thank you for your review and for bringing these issues to our attention. We are always open to constructive criticism that can improve our service and this feedback has been passed onto the Operations team to ensure more consistency in tutors for the future.
Professional Academy have a long standing track record of helping individuals gain accredited qualifications as well as helping businesses to develop comprehensive in-company learning & development programmes with tailored training and customised Learning Management Systems. Professional Academy are also registered Apprenticeship Training Providers.
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Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Professional Academy have a long standing track record of helping individuals gain accredited qualifications as well as helping businesses to develop comprehensive in-company learning & development programmes with tailored training and customised Learning Management Systems. Professional Academy are also registered Apprenticeship Training Providers.