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Professional Academy Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Mauvais

8 years ago

Tutors good, rest rubbish

Professional Academy's tutors were excellent, however, they are badly let down by the organisation. 1.adminstration was dire, with workshops cancelled without telling us or the venue. I only...

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Kamilla

Professional Academy

8 years ago

Hello, Following your feedback we were in direct contact to identify how we could address the points you made as promptly and efficiently as possible. I hope the actions taken and our ongoing efforts to update our system and material has had a positive impact on your experience studying with us. Having taken over the responsibility for our customer service and student support I hope there has been a noticeable improvement in our communication with our customers. I also hope you have benefited from pursuing this qualification and wish you good luck with your final assessment.

Évaluations des produits

Kamilla

Professional Academy

8 years ago

Further to our communication following your feedback I would like to confirm that the course is being replaced by a new and up to date syllabus. We are therefore developing new material and we are using this opportunity to review all the aspects of our course delivery to ensure it is of the highest possible standard. I am sorry that the CAM qualifications were left to be phased out slowly resulting in out of date syllabus, impacting on your experience. CIM have developed the new course to replace the CAM qualifications and we are excited to say that it has been well received so far.

Date de l'achat : 19/04/2016

1

TC

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Professional Academy:

Good choice, proficient and organised

I had a positive experience with professional academy and believe they are a good choice. The tutors provide support and overall proficient at conveying the course material. However I feel like they...

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Évaluations des produits

Date de l'achat : 20/12/2016

1

Mauvais

8 years ago

Quick response and extremely friendly

Response is always quick and extremely friendly. The only slight niggle is that the last couple of times the answer to my questions weren't known and I was referred to CIM (or my tutor) to answer...

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Évaluations des produits

Date de l'achat : 25/11/2016

1

TC

Trusted Customer

Jersey

8 years ago

Ce que Trusted Customer a dit à propos de Professional Academy:

Helpful, Efficient, Excellent Pesonal Service.

Excellent personal service. Efficient and helpful at advising me of my options when I was unsure of what to do following my exam results.

Évaluations des produits

Date de l'achat : 12/12/2016

1

Mauvais

8 years ago

Lack of communication and clarity

I just feel there has been a real lack of communication. I haven't really heard anything leading up to my first course which has made me feel a little uneasy. I understand this is interdependent...

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Kamilla

Professional Academy

8 years ago

Hello, Following your feedback we were in direct contact to identify how we could address the points you made as promptly and efficiently as possible. I hope the actions taken and our ongoing efforts to improve our system has had a positive impact on your experience studying with us. Having taken over the responsibility for our customer service and student support I hope there has been a noticeable improvement in our communication with our customers. I also hope you are benefited from pursuing this qualification and wish you good luck with your current assignment.

Date de l'achat : 29/03/2017

0

Mauvais

8 years ago

Thanks Professional Academy

Whenever I had questions or queries, Hannah Brown was completely fantastic. She always got back to be very quickly and was always extremely helpful. It was really reassuring to know there was someone...

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Évaluations des produits

Date de l'achat : 30/08/2016

1

TC

Trusted Customer

Guernsey

8 years ago

Ce que Trusted Customer a dit à propos de Professional Academy:

Great study experience

I have had a great experience with Professional Academy,they have provided me with all the tools and information I need to progress in my studies. I have had feedback on how to improve, very strong...

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Évaluations des produits

Date de l'achat : 23/12/2015

1

Mauvais

8 years ago

Fairly average service, but appears to be improving following staff changes

There have been instances where I have emailed certain members of staff but not received a reply. I have then had to escalate this to a senior member of staff at Professional Academy to get a...

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Évaluations des produits

Date de l'achat : 30/11/2016

1

Mauvais

8 years ago

Communication is a problem

It's not easy to get clarification on something. Information on the portal are sometimes out of date. For example I ad to keep waiting for my workshop dates and asked for it several times. When time...

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Évaluations des produits

Date de l'achat : 28/02/2017

0

Mauvais

8 years ago

Excellent organisational support, pooor tutor feedback and support

I would say the admin and support from the organisational team was excellent - I never had to wait longer than 24 hours for a reply to any queries or issues. The tutor support for the course was...

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Évaluations des produits

Date de l'achat : 23/02/2016

0

Professional Academy Évaluations

CAM Foundation Diploma in Marketing Communications - Distance Learning/LiteAutres évaluations de ce produit (1)Voir le site Web du produitPlease see previous answer

CIM Certificate in Professional Marketing (Level 4) - Marketing Module - Premium/WorkshopsAutres évaluations de ce produit (1)Voir le site Web du produitThe tutor I had David Selva wass excellent! He explained the course really well and also a great motivator!

CIM Certificate in Professional Marketing (Level 4) - Premium/WorkshopsAutres évaluations de ce produit (17)Voir le site Web du produitCannot fault the CIM Certificate. I have completed one module and one exam so far and have learnt so much.

CIM Certificate in Professional Marketing (Level 4) - Premium/Workshops - CIAutres évaluations de ce produit (4)Voir le site Web du produitExcellent informative workshops keeping it interesting and interactive. Great teacher who is happy to assist and explain further where necessary.

CIM Foundation Certificate in Marketing (Level 3) - Premium/WorkshopsAutres évaluations de ce produit (3)Voir le site Web du produitCourse itself is great. I like the contents and it's easy to understand and read.

CIM Diploma in Professional Marketing (Level 6) - Premium/WorkshopsAutres évaluations de ce produit (16)Voir le site Web du produitResources all provided in a good format.

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?