British Pet Insurance Évaluations

Thank you for your 4-star review. If there’s anything we could do to improve your experience further, we’d love to hear from you.

We're very sorry to hear about your experience and understand how frustrating and disappointing this must be, especially during a difficult time for you and your pet. We always aim to handle claims fairly and clearly, and we're concerned to hear that you felt the explanation provided was insufficient. We’d really appreciate the opportunity to look into this further and see how we can help. Please contact our team directly with your policy number so we can review your case. Thank you for your feedback—it helps us improve.

Thanks for your review! We're sorry the online process didn't work out, but we're glad our team could assist you quickly and professionally over the phone.

Thank you for your kind words. We're so sorry for your loss and glad we could support you during such a difficult time.

Thank you for taking the time to provide us a rating. If you would like to discuss anything further regarding your experience with us, please call us on 01444 708840 or alternatively email us at info@petcover.uk.com

Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with your experience with us :)

Thanks for the great feedback on our service levels, we aim to please.

Thanks for taking the time to leave feedback, I do appologise if you were not in contact within a responsible time but we are happy to hear Emily was able to assist you!

We are sorry to hear that you are unhappy with the service and the outcome of your claim, if you would like to discuss this further, please call us on 01444 7088840 or alternatively email us at info@petcover.uk.com

Thank you for leaving a review, the team at British Pet Insurance are glad to hear you’ve been pleased with the service.