We are a specialist lending bank, offering a range of savings and lending products in the UK
Service
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évaluations au cours de la dernière année
Paragon n'est plus un client actif de Feefo
Afficher les 7,696 commentaires
Mauvais
3 years ago
New account opened easily and efficiently.
5 star rating because I had no problems whatsoever opening account. All relevant details / requirements clearly laid out and easy to follow.
Matt
Paragon
3 years ago
Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.
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Partager
TC
Trusted Customer
Somerset
3 years ago
Ce que Trusted Customer a dit à propos de Paragon:
Cannot fault anything!
Easy peasy to set up saving account. Different options clearly detailed and communication concise.
Matt
Paragon
3 years ago
Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.
0
Partager
TC
Trusted Customer
3 years ago
Ce que Trusted Customer a dit à propos de Paragon:
Great
I lie the way they automatically increase the interest rates on my cash ISA
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Partager
TC
Trusted Customer
3 years ago
Ce que Trusted Customer a dit à propos de Paragon:
Poor, no info given on rate changes
Rate increase is dismal, & you can't be bothered to tell me there was a rate change or what date it took affect
Matt
Paragon
3 years ago
We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts.
Any Paragon customer can choose any product from our on-sale range, and we consistently ensure full transparency in the service we provide.
At present we do not inform all customers on an ongoing basis whether their existing rate is better or worse than the rates of newly launched products. As a result of ever-changing market dynamics there will be occasions on which new products are more favourably priced and occasions on which older products carry better rates, and you are entitled to move any funds between access product issues as you see fit.
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Partager
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Trusted Customer
3 years ago
Ce que Trusted Customer a dit à propos de Paragon:
Talked me through the online process with knowledge and humour. Excellent.
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Partager
TC
Trusted Customer
3 years ago
Ce que Trusted Customer a dit à propos de Paragon:
You will not let me proceed with my account!!
Matt
Paragon
3 years ago
Thanks for taking the time to respond. We’re sorry if you're experiencing any difficulties using our service.
If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.
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Partager
Mauvais
3 years ago
Could be easier!
Overall very pleased but unable to arrange online for transfer of maturity funds into newly opened ISA because ISA account not shown as choice destination. Opened triple access account and was able...
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Matt
Paragon
3 years ago
Thanks for your feedback regarding the transfer of funds for your ISA. I'm sorry if you experienced any difficulties.
If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner please get in touch now through our usual customer service channels.
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Partager
TC
Trusted Customer
3 years ago
Ce que Trusted Customer a dit à propos de Paragon:
Good ISA rateith easy to set up accounts
Opened a new fixed rate ISA on line. Very easy to do and to transfer funds into. Clear instructions and kept up to date as to when funds were deposited into the account.
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Partager
Mauvais
3 years ago
Unexpected site error
There was a site error as I had just finished taking up my account maturity options and although you gave me reference code I will not know if my transaction was successful until the maturity date of...
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Partager
Mauvais
3 years ago
Informative and easy to use internet site
Excellent service easy to use website
Matt
Paragon
3 years ago
Thanks for sharing your comments. It’s pleasing to hear that you’ve found our website informative and easy to use. We really value your positive feedback so thank you for taking the time to leave us a review.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.