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Paragon Évaluations

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Service

évaluations au cours de la dernière année

Afficher les 7,696 commentaires

Trusted Customer

Oxted

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Easy and secure

Excellent website

Trusted Customer

Darlington

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Highly Recommend

Offered excellent rates of interest on savings. Easy to use website and good products.

Matt

Paragon

3 years ago

Thanks for sharing your comments. It’s pleasing to hear that you’ve found our website easy to use and that you're pleased with our range of savings products. We really value your positive feedback so thank you for taking the time to leave us a review.

Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

no answers to secure messages

has been good in the past. now no answers to messages sent. also unable to view sent messages despite being given the option. Choose date cannot go back other than set as todays date.

Matt

Paragon

3 years ago

We're sorry to hear you've not had a response to your query yet. If you have left your name and email address here, we'll be arranging to contact you shortly to resolve this for you. However, if you'd like to speak to us sooner please get in touch now through our regular customer service channels.

Trusted Customer

Bridport

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

User friendly

Good rate and easy to transfer funds. All done in a few minutes

Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

I wished to transfer my 3 year fixed (1.14%)to your 1 year cash ISA (5%). I'm told this can't be done. In that case, I will take my business elsewhere when my ISA matures in October.

Matt

Paragon

3 years ago

Thanks for your feedback. I'm sorry to hear of your dissatisfaction re: transferring your account. It's important to hear your concerns in case there are improvements we’re able to make in the future, so I have passed your comments on to our Savings team. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner please get in touch now through our usual customer service channels.

Mauvais

3 years ago

Easy to understand and had no problem sorting my finances.

Mauvais

3 years ago

Great ISA provider

really efficient, helpful customer service personnel. Web site very easy to navigate

Matt

Paragon

3 years ago

Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Mauvais

3 years ago

Quick service.

A very quick response to my question.

Mauvais

3 years ago

Very easy to use website

Easy to login. Clear options to manage account. Yes I would recommend Paragon.

Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Great advice and info on how to navigate the online system for the change.

Excellent help and advice by all telephone staff with their help moving my maturing fixed rate bond into a new fixed rate ISA.

Matt

Paragon

3 years ago

Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

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