Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Paragon Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

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Trusted Customer

Norfolk UK

9 years ago

Ce que Trusted Customer a dit à propos de Paragon:

I've enjoyed a pleasent hastle free experience over the 12months of my account. I would certainly consider using you again Thankyou

Mauvais

9 years ago

Not impressed by difficulties in opening a joint account.

I found opening a joint account with my son, using money from a matured joint account, difficult. ( I already had an account with you.) We had to send documents to prove his identity, although he...

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Jemma

Paragon

9 years ago

Thanks for your feedback. Our processes and policies are designed to protect our customers and our business, but it’s still important to hear your concerns in case there are improvements we’re able to make in the future.If you have left your name and email address, we will be arranging to contact you shortly. However, if you want to speak to us sooner please get in touch now https://www.paragonbank.co.uk/ParagonBank_Viewer/ParagonBank/contact-us

Kind regards, Jemma

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Top interest rates, brilliant online banking site.

I like everything about Paragon's online banking, They have really created a first-class system to allow people to manage their money. And it is so simple. Interest rates are amongst the best too.

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Simple & Easy

Easy to set up and very quick in installing our account

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Stressful and confusing

Having chosen what I required for a maturing Account replacement, you then confused the situation by taking me back to the details of the maturing A/C! Therefor I do not know if you have accepted my...

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Jemma

Paragon

9 years ago

Thanks for taking the time to respond. We’re sorry you’re not entirely happy with our maturity process. Your feedback is important to help us improve for the future and will be taken on board. We do have a 'Guide to helping you choose you re-investment opinions' within our FAQs which you may also find helpful when you are going through the maturity process online. You will also receive a confirmation email which will re confirm the maturity rate you have selected for your reference. If you would like to speak to us further please get in touch now http://www.paragonbank.co.uk/contact-us.

Kind Regards, Jemma

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Provides clear information with a web site that is straightforward to use.

Trusted Customer

Bedford

9 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Excellent Savings Bank

Competitive interest rates. Online service very straightforward and easy to use. Very helpful staff when contacted via secure messaging. Paragon provide everything I want / need from as basic savings...

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Mauvais

9 years ago

Impersonal emails

Email sent 27 Sep does not include any identification of addressee. We are husband and wife and similar emails do not differentiate between us. A simple name would be appropriate and courteous. John...

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Jemma

Paragon

9 years ago

Thanks for taking the time to respond. We’re sorry you’re not happy with the email you have received. Your feedback is important to help us improve for the future and we will be looking into this. If you would like to speak to us further please get in touch now http://www.paragonbank.co.uk/contact-us.

Kind regards, Jemma

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Good customer service

Friendly helpful lady - helped me through the online procedure.

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Very pleased with how quickly the account was set up and would definitely recommend Paragon Bank to others.

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Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?