Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Paragon Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 7,696 commentaires

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

On line access is excellent but access to cash is poor

Your on line access is 1st Class as is your website. However the negative is that it takes so long for withdrawals to reach my bank account. All my other providers are able to transfer withdrawals...

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Alex

Paragon

8 years ago

Thanks for taking the time to respond. We’re always striving to improve our processes and online system and value your positive feedback.

Kind regards

Alex

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

I tried and failed to see how much interest I earned last tax year

Alex

Paragon

8 years ago

Thanks for taking the time to respond. We’re sorry that you have experienced a problem with our online system. Your feedback is valuable as we work to build improvements into our system. If you have left your name and email address, we will be arranging to contact you shortly. However, if you want to speak to us sooner please get in touch now.

E-mail: savings@online.paragonbank.co.uk

Letter:Paragon, PO Box 850, Wallsend NE28 5BJ

Phone:0800 052 2222

Kind regards

Alex

Trusted Customer

chelmsford,essex

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

1st class

I would recommend them as I have had nothing but excellent service, I am an older person and found the site easy to use.

Lisa

Paragon

8 years ago

Thanks for taking the time to respond. Customer service is central to what we do and we value your positive feedback.

Kind regards

Lisa

Trusted Customer

norfolk

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

uncaring

simply by trying to be a great deal more helpful in an already fraught situation beyond my control which you have made worse had your instant access been competitive 0.5% instead of that which is...

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Alex

Paragon

8 years ago

Thanks for taking the time to respond. We’re sorry you’re not happy with the current rates available. Your feedback is important to help us improve for the future. If you have left your name and email address, we will be arranging to contact you shortly. However, if you want to speak to us sooner please get in touch now.

E-mail: savings@online.paragonbank.co.uk

Letter: Paragon, PO Box 850, Wallsend NE28 5BJ

Phone: 0800 052 2222

Kind regards

Alex

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Customer service staff are excellent . I have dealt with 3 members of staff and all have been patient , and resolved my queries .

Trusted Customer

Sussex

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Very good service

Call centre was very good and helpful. Bit confusing at the beginning with account opening but they explained its to make sure the money is secure, which makes me feel better.

Alex

Paragon

8 years ago

Thanks for taking the time to respond. Customer service is central to what we do and we value your positive feedback.

Kind regards

Alex

Trusted Customer

Windsor

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Good bank

The general bank service is very good.

Trusted Customer

Sheffield

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Strong rate but excellent service

Easy to open and good rate. The rate was not the highest on the market but the difference was only 1 or 2%, however some of my family have had savings accounts with Paragon and highly recommended.

Alex

Paragon

8 years ago

Thanks for taking the time to respond, we value your feedback and will pass this onto our team.

Kind regards

Alex

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

disappointed I could't look for alternative investment with you and had to close my account!

Mauvais

8 years ago

very easy to navigate and easy access to my accounts

Alex

Paragon

8 years ago

Thanks for taking the time to respond. We’re always striving to improve our processes and online system and value your positive feedback.

Kind regards

Alex

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Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?