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Paragon Évaluations

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Service

évaluations au cours de la dernière année

Afficher les 7,696 commentaires

Trusted Customer

Wirral

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Efficient, easy-to use online banking service.

I first opened savings accounts with Paragon a year ago after reading good reviews of them and being impressed with their clear easy-to use website when comparing them with other online banks I was...

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Mauvais

8 years ago

Although I am computer literate,being a pretty old senior citizen I managed to complete my application with the help of one of your employees - he was very patient - brilliant! Thank-you.

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Which century?

Very slow service, very slow to contact the customer, very poor systems, seem to prefer the Victorian methods over modern. Unimpressed.

Mauvais

8 years ago

First class bank for savings

Very reliable service with excellent website. Fully understandable and easy to use. Good rates of interest on savings.

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Easy to use, all information easy to read, transfer to an other account easy.

Trusted Customer

Hertfordshire

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

I have just opened my 3rd account with this company and am very pleased with their interest rates. I have never had any problems with them and it is easy to log in and check your information.

Jemma

Paragon

8 years ago

Thanks for taking the time to respond. It’s great that you’ve found our online system clear and easy to use and we value your positive feedback about our log in process. We always aim to continually maintain competitive rates for our savers within the current savings market and inline with our competitors, and we are happy that you now hold multiple savings accounts with us.

Kind regards,

Jemma

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Paragon not interested in customer loyalty

it is not customer focused. Offering a higher cash ISA rate to new customers and not uplifting rates for existing customers. This badly affects customer loyalty

Jemma

Paragon

8 years ago

Thanks for taking the time to respond. We always aim to continually maintain competitive rates for our existing savers within the current savings market and inline with our competitors. If the Product Terms & Conditions on your account allow, you can transfer into another account should you wish to. If you would like any further assistance please get in touch now https://www.paragonbank.co.uk/contact-us.

Kind regards, Jemma

Trusted Customer

Ludborough near Grimsby

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Could not be better

You are always very helpful with telephone calls and very prompt when dealing with correspondence. I would have no hesitation in recommending you to other people. Incidentally I was a Chartered...

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Jemma

Paragon

8 years ago

Thanks for taking the time to respond. Customer service is central to what we do and we value your great feedback and positive recommendations.

Kind regards,

Jemma

Mauvais

8 years ago

Great bank

Simple to use and excellent customer service

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Paragon:

got through to my accounts easily.

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