We are a specialist lending bank, offering a range of savings and lending products in the UK
Service
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évaluations au cours de la dernière année
Paragon n'est plus un client actif de Feefo
Afficher les 7,696 commentaires
TC
Trusted Customer
3 years ago
Ce que Trusted Customer a dit à propos de Paragon:
Very easy to open the account. Correspondence/messages all very prompt. No ambiguity.
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Partager
TC
Trusted Customer
3 years ago
Ce que Trusted Customer a dit à propos de Paragon:
Diabolical low interest rates
3.69% interest when everyone else is at around 4.3 - poor show
Matt
Paragon
3 years ago
Thank you for taking the time to leave us your feedback.
We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts, taking into consideration interest rates currently available in the market, as well as reviewing the rates on offer to existing customers.
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Partager
TC
Trusted Customer
3 years ago
Ce que Trusted Customer a dit à propos de Paragon:
The back office infrastructure is unreliable.
Matt
Paragon
3 years ago
I'm sorry to hear that you've experienced a problem with our online system. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us.
If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner then please get in touch now through our usual customer service channels.
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Partager
TC
Trusted Customer
3 years ago
Ce que Trusted Customer a dit à propos de Paragon:
quick to do although i would have liked to be informed of this opportunity as an option without having to notice it in the Sunday press
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Partager
Mauvais
3 years ago
Muddled and confusing website
Process on website for activating options on maturity of my 1 year fixed account: totally confusing! Received email - decide by 7/8; opening new account on 8/8: warning msg, will be subject to a...
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Matt
Paragon
3 years ago
Thanks for sharing your feedback. We’re sorry you’re not entirely happy with our maturity process. Your feedback is important to help us improve for the future and will be taken on board.
We do have a 'Guide to helping you choose you re-investment opinions' within our FAQs section, which you may also find helpful when selecting your options. However, if you'd like to speak to us further then please get in touch through our usual customer service channels.
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Partager
TC
Trusted Customer
Havant
3 years ago
Ce que Trusted Customer a dit à propos de Paragon:
Great Accessibility.
Provided excellent advice regarding ISA maturity options. Good to have email access unlike Lloyd's and Aviva.
Matt
Paragon
3 years ago
Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!
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Partager
TC
Trusted Customer
3 years ago
Ce que Trusted Customer a dit à propos de Paragon:
Confident my savings are secure
I feel confident that my savings are with Paragon.
0
Partager
TC
Trusted Customer
3 years ago
Ce que Trusted Customer a dit à propos de Paragon:
Outstanding Customer Service.
Very helpful and professional service dealing with my initial enquiry by telephone on a Sunday. Clear and concise website which makes opening an account real easy and very competitive interest rates....
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0
Partager
Mauvais
3 years ago
Simple and prompt
Simple website; propmpt communications.
Matt
Paragon
3 years ago
Thanks for taking the time to leave us a review. It’s pleasing to read your comments about the simplicity of our website and our prompt communications. We really value your positive feedback!
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Partager
Mauvais
3 years ago
There was no statement for me to look at online to see exactly how much was transferred from a closed account to a new one opened or the amount of interest which was transferred over. It could be...
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Matt
Paragon
3 years ago
Thanks for sharing your thoughts. We’re sorry if you experienced any inconvenience regarding checking how much was transferred from a closed account. Your feedback is important to help us improve for the future and will be taken on board.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.