We are a specialist lending bank, offering a range of savings and lending products in the UK
Service
0
/5
5
4
3
2
1
0
0
0
0
0
0
évaluations au cours de la dernière année
Paragon n'est plus un client actif de Feefo
Afficher les 7,696 commentaires
Mauvais
8 years ago
5 Star
I was sceptical at first as I had not heard of Paragon Bank before but they have proved to be efficient. Their saving rate was competitive and they have always kept me well informed. I would invest...
Lire plus
0
Partager
Mauvais
8 years ago
I would certainly use Paragon again. Telephone response quick and staff polite and helpful.
Accounts are competitive and easy to understand which 1st drew me to Paragon.
0
Partager
Mauvais
8 years ago
Impossible to find account details
Telling me that my new account is open - but nothing regarding balance or new account number is totally unhelpful. When I read "click the link below" and then find no link It's even less helpful. ...
Lire plus
Jemma
Paragon
8 years ago
Good Afternoon, thanks for taking the time to respond. We’re sorry you’re not happy with the service you have received on this occasion. Once your account is open you will receive you welcome pack in the post within 5 working days and this will contain your account number and logging in details to enable you to log into your new account and view your balance. Your feedback is important to help us improve for the future. With regard to the link we would like to look into these issues for you as you haven't left an email address could you please get in touch here https://www.paragonbank.co.uk/contact-us
Kind regards, Jemma
1
Partager
Mauvais
8 years ago
An experience worth experiencing.
A quick and easy service to use, whether you are talking with a member of staff or using the online banking, the whole experience its seamless.
Jemma
Paragon
8 years ago
Hi there, thanks for taking the time to respond. We’re always striving to improve our processes and online system and value your positive feedback.
Kind regards, Jemma
0
Partager
TC
Trusted Customer
8 years ago
Ce que Trusted Customer a dit à propos de Paragon:
Very good service
Very clear website with no problem finding my accounts
0
Partager
TC
Trusted Customer
8 years ago
Ce que Trusted Customer a dit à propos de Paragon:
Pleased with the new look online service
0
Partager
TC
Trusted Customer
8 years ago
Ce que Trusted Customer a dit à propos de Paragon:
INCORRECT INFORMATION TO TRANSFER EXISTING PARAGON ISA TO A NEW PARAGON ISA
i FOLLOWED INSTRUCTIONS RECEIVED FROM MY CONTACT US MESSAGE TO OPEN A NEW ISA AND TRANSFER MY BALANCE FROM FROM MY EXISTING PARAGON ISA .. THE INSTRUCTIONS DO NOT WORK!! i WILL HAVE TO RIN G...
Lire plus
Jemma
Paragon
8 years ago
Good Afternoon, thanks for taking the time to leave feedback. We are sorry to hear you experienced a problem with our internal ISA transfer process. Your feedback is important to help us improve for the future. We would like to look into this for you, as you have not left an email address please get in touch with us now https://www.paragonbank.co.uk/contact-us
Kind regards, Jemma
1
Partager
TC
Trusted Customer
8 years ago
Ce que Trusted Customer a dit à propos de Paragon:
I have reinvested again with paragon. Website is easy to use and interest rates are competitive. I would recommend them.
0
Partager
TC
Trusted Customer
Bletchley
8 years ago
Ce que Trusted Customer a dit à propos de Paragon:
Ease of transactions.
New (aging)customer, pleased with the ease of carrying out a transfer of funds.
Just needed to close one account and increase another, job done !
0
Partager
Mauvais
8 years ago
great staff
staff very helpful and knowledgeable about the product thank for all your help
Jemma
Paragon
8 years ago
Good Afternoon , thanks for your great comments about our staff. Customer service is central to what we do and we value your positive feedback.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.