We are a specialist lending bank, offering a range of savings and lending products in the UK
Service
0
/5
5
4
3
2
1
0
0
0
0
0
0
évaluations au cours de la dernière année
Paragon n'est plus un client actif de Feefo
Afficher les 7,696 commentaires
TC
Trusted Customer
Stockton on Tees
3 years ago
Ce que Trusted Customer a dit à propos de Paragon:
Paragon-Positive polite and professional workforce
I am 71 years old. I have spoken to three members ot your team in the last two weeks. Each of them- Amy , Claire and especially Fola (as pronounced but may be spelled differently) were a joy to deal...
Lire plus
Matt
Paragon
3 years ago
Many thanks for taking the time to leave us a review. We're so pleased to hear about your positive experiences when speaking with us. Customer service is our highest priority, so we really value your positive comments, which we will pass onto our team!
0
Partager
Mauvais
3 years ago
Excellent, staff were friendly helpful and patient
Excellent, staff were friendly helpful and patient
0
Partager
TC
Trusted Customer
3 years ago
Ce que Trusted Customer a dit à propos de Paragon:
Very clear website
I will definitely re-invest with Paragon. It must be the best, easiest on line service I have come across.
Matt
Paragon
3 years ago
It’s great to hear that you’ve found our website very clear and easy to use. We really value your positive feedback so thank you for taking the time to leave us a review!
0
Partager
Mauvais
3 years ago
I wish they valued existing customers more and gave us the same rate
Really disappointed that once again Paragon have created a new version of the previous ISA with a higher interest rate and have not applied that rate to existing customers nor transferred us to the...
Lire plus
Matt
Paragon
3 years ago
We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts.
Any Paragon customer can choose any product from our on-sale range, and we consistently ensure full transparency in the service we provide.
At present we do not inform all customers on an ongoing basis whether their existing rate is better or worse than the rates of newly launched products. As a result of ever-changing market dynamics there will be occasions on which new products are more favourably priced and occasions on which older products carry better rates, and you are entitled to move any funds between access product issues as you see fit.
0
Partager
TC
Trusted Customer
3 years ago
Ce que Trusted Customer a dit à propos de Paragon:
Website navigation
Once I learned the website navigation , it was easy to control, giving me the information I needed..
0
Partager
TC
Trusted Customer
3 years ago
Ce que Trusted Customer a dit à propos de Paragon:
Excellent product and service
Keep clients well advised of up to date rates, which are very competitive. Would certainly recommend.
0
Partager
TC
Trusted Customer
3 years ago
Ce que Trusted Customer a dit à propos de Paragon:
Outstanding service
Best customer service in years! Transferred an existing non-matured Paragon ISA to a new one. Got first class help over the phone
Matt
Paragon
3 years ago
Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!
0
Partager
Mauvais
3 years ago
Easy Access
User friendly website. Good rate of interest for an instant access account. Easy to add and withdraw funds same day.
0
Partager
Mauvais
3 years ago
EASY TO USE WEBSITE
WEBSITE EASY TO USE. INFORMATION REQUIRED READILY AVAILABLE.
Matt
Paragon
3 years ago
Thanks for sharing your comments. It’s pleasing to hear that you’ve found our website easy to use. We really value your positive feedback so thank you for taking the time to leave us a review.
0
Partager
TC
Trusted Customer
Scottish Borders
3 years ago
Ce que Trusted Customer a dit à propos de Paragon:
Fixed rate ISA - speedy opening process with clear instructions
I was impressed how quickly my Account was set up. Clear instructions made it a straightforward process.
Matt
Paragon
3 years ago
Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.