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Paragon Évaluations

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Service

évaluations au cours de la dernière année

Afficher les 7,696 commentaires

Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Glitches

This rating applies to today (Wednesday 23/8/23) only because prior to this Paragon, in my view, has been a 5-star service. Today I wanted to download interest statements for a matured account and...

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Lois

Paragon

3 years ago

I'm sorry to hear that you've experienced a problem with our online system. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us.

Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

EASY TO CHANGE ACCOUNT

Matt

Paragon

3 years ago

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

Mauvais

3 years ago

Great company to save with

Great company to save with ,been with them for about the last 4 years as their rates have been excellent ,doing everything online is really good ! If interest rates are good I would not hesitate to...

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Mauvais

3 years ago

not rushed by agent

very helpful staff. no long wait times for telephone help

Trusted Customer

Stretford, Greater Manchester.

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Very easy to deal with

The app is well laid out and easy to use. Setting up a standing order was simple. The tone and content of the advisory emails is just right.

Matt

Paragon

3 years ago

Many thanks for taking the time to leave us a review. We're pleased to hear that you're finding our online system well laid out and easy to use and that you're happy with the advisory emails that we send. We strive to deliver excellence in our systems and processes, so it's great to receive your positive feedback.

Trusted Customer

Somerset

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Yes I will use again and defiantly recommend. At 77 years old and not computer literate, I am getting a bit better!

Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

the easiest internal transfer from old account to new we've ever done!

Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

not good

ok interest is half what i get from ford

Matt

Paragon

3 years ago

Thank you for taking the time to leave us your feedback. We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts, taking into consideration interest rates currently available in the market, as well as reviewing the rates on offer to existing customers.

Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Very happy customer

Had to make contact by phone as I had locked myself out on laptop and a very helpful and understanding man called Martin took me through the whole procedure with great patience

Matt

Paragon

3 years ago

Thank you for taking the time to leave us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Brilliant service

Easy to open account, great interest rate and super fast transfer from old ISA account. Have had accounts with Paragon previously and they’ve always been great.

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