Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Paragon Évaluations

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Service

évaluations au cours de la dernière année

Afficher les 7,696 commentaires

Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Always reliable

Easy banking with good interest rates. Good security.

Trusted Customer

Middlesbrough

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Quick and simple. Process with good rates

It was easy to open a new account when the fixed rate ended and a good rate was offered with some choices.

Lois

Paragon

3 years ago

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

Mauvais

3 years ago

Not off to a good start!

Not off to a great start as you have frozen our account which you said would be for 5 days and now it's weeks and we can no longer purchase our next house. The sale has fallen through and we are...

Lire plus

Lois

Paragon

3 years ago

Hi. We're really sorry to hear that you have had a negative experience with us. We'd like to look into your case to find out more about what happened here. Please could you email your details (full name, postcode, account number) to savingsfeedback@paragonbank.co.uk? Thanks.

Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Excellent. Answered the phone promptly and dealt with my queries efficiently and with knowledge. One of the highest paying interest accounts around. Have been a customer since 2018.

Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Good website

Good website. Very easy to navigate. I can find the information i need very easily,

Mauvais

3 years ago

Frustrating

The web site won't allow me to transfer my maturing funds to an account I've set up which isn't in the maturity options list. Nor will it let me leave part of the sum to revert to an easy access...

Lire plus

Lois

Paragon

3 years ago

Thanks for sharing your feedback. We’re sorry you’re not entirely happy with our maturity process. Your feedback is important to help us improve for the future and will be taken on board. We do have a 'Guide to helping you choose you re-investment opinions' within our FAQs section, which you may also find helpful when selecting your options. However, if you'd like to speak to us further then please get in touch through our usual customer service channels.

Mauvais

3 years ago

Excellent Outcome

Extremely helpful, patient and kind as well as very knowledgeable. Very pleased with outcome.

Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Online account very easy to understand and use. Good information flow.

Lois

Paragon

3 years ago

Thanks for sharing your comments. It’s pleasing to hear that you’ve found our online system clear and easy to use. We really value your positive feedback so thank you for taking the time to leave us a review.

Mauvais

3 years ago

Painless

Patient, knowledgeable and helpful customer assistants made the transfer process to a higher interest account worry-free. Couldn't praise them highly enough

Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Excellent and easy to access and always informative

I would definitely recommend them and their rates are very favourable

Vous n'avez pas reçu d'invitation pour un avis?

Pourquoi faire confiance aux avis de Feefo?

En savoir plus sur Feefo