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Paragon Évaluations

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Service

évaluations au cours de la dernière année

Afficher les 7,696 commentaires

Mauvais

3 years ago

Every step of the way explained clearly and concisely with no problems.

There are always clear instructions on what to do regarding account applications. The customer is also informed timeously on receipt of application in terms of what to do next. E mails are always...

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Lois

Paragon

3 years ago

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Can't fault the experience at all

Its all automated but they have thought about the digital "journey" in detail. I normally prefer to speak to a human, but I have to say with Paragon, for most things, there is no need and you don't...

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Mauvais

3 years ago

Very good best available bank online for savings

Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

A trustworthy savings bank

I have saved with Paragon for some years and will continue to do so as I find checking accounts or changing anything simple to do online . Also I am always informed in advance of any maturities or...

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Lois

Paragon

3 years ago

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

Mauvais

3 years ago

User friendly on line bank

User friendly on line banking service for setting up a fixed rate saver.

Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Great website easy to use opening new accout very easy

Lois

Paragon

3 years ago

Thanks for sharing your comments. It’s pleasing to hear that you’ve found our online system clear and easy to use. We really value your positive feedback so thank you for taking the time to leave us a review.

Mauvais

3 years ago

Simple navigation

Easy to see all the information to keep track of your funds

Trusted Customer

Warrington

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Complex process to change nominated account

Lois

Paragon

3 years ago

Thanks for your feedback. Our processes and policies are designed to protect our customers and our business, but it’s still important to hear your concerns in case there are improvements we’re able to make in the future. If you'd like to speak to someone to help guide you through the system, please get in touch with the customer services team: https://www.paragonbank.co.uk/contact-us, who will be happy to assist you further.

Mauvais

3 years ago

very good and simple to work through

Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

I could not get through by phone, I wanted some help in making an ISA transfer from the Coventry building society into a three year fixed ISA with yourselves.

Lois

Paragon

3 years ago

Thanks for taking the time to leave your feedback. We're sorry to hear that you couldn't get through to us on the phone. If you still need assistance, there are a number of ways that you can get in touch, which you'll find here: https://www.paragonbank.co.uk/contact-us. Thanks

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