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Paragon Évaluations

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Service

évaluations au cours de la dernière année

Afficher les 7,696 commentaires

Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Very quick and easy to manage my account online. Would use Paragon again.

Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Can't give 5 stars because paragon are no longer up with the leaders for interest rates. I'll have to move if your rate doesn't move soon. A nuisance.

Digital Marketing

Paragon

3 years ago

Thank you for taking the time to leave us your feedback. We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts, taking into consideration interest rates currently available in the market, as well as reviewing the rates on offer to existing customers.

Mauvais

3 years ago

ISA transfer

Didn’t transfer my isa from old provider, causing me many phone calls. First advisor was going to ring me back - and didn’t. But did get an email advising me there was nothing they can do. Paragon...

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Digital Marketing

Paragon

3 years ago

Thanks for taking the time to give us your feedback. We’re sorry you’re not happy with the service you have received. We’re working hard to improve things for our customers and your feedback is important to helping us do that. Please let us explain a little bit about why our service standards have dropped recently. Over the last few weeks we’ve seen a big increase in the number of calls and messages about our savings accounts, after a competitor announced reductions in their rates. We’re not trying to make excuses but are working on improving and we acknowledge we’ve got some way to go. If you're still waiting to hear back, we'd suggest calling through to the team on 0800 052 222.

Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Easy

Easy, Precise, Works, Phone Back Up.

Digital Marketing

Paragon

3 years ago

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

Mauvais

3 years ago

The amendment to transferring fund was easy to navigate.

Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Easy to deal with Bank

Relatively quickly answering telephones, opening account easy and responses to deposit good. Acceing the accont is also quite simple

Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Would definitely recommend Paragon

Very good service, simple to move around the website, which I found very informative

Digital Marketing

Paragon

3 years ago

Thanks for sharing your comments. It’s pleasing to hear that you’ve found our online system clear and easy to use. We really value your positive feedback so thank you for taking the time to leave us a review.

Mauvais

3 years ago

Consistently good interest rates and very easy and simple to manage accounts

Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Excellent service

Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Straightforward

Everything is easy to manage and set out clearly on line. I have already recommended Paragon to my son, who has opened an account and is also d very happy with the service you provide

Digital Marketing

Paragon

3 years ago

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

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