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Paragon Évaluations

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Service

évaluations au cours de la dernière année

Afficher les 7,696 commentaires

Mauvais

3 years ago

Useless!

Absolutely appalled. Made a transfer of a significant amount of money into a savings account but the money didn’t show in the account. According to advice received from telephone agents it was...

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Claire

Paragon

3 years ago

I'm sorry to hear that you've experienced a problem with our online system. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner then please get in touch now through our usual customer service channels.

Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

straight forward easy to use

Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Great service

Easy to use and find what I needed to do

Mauvais

3 years ago

I clicked on MSE site to open a Paragon account @ 5.25%AER not 5.13% ??

sort out your interest rates on all offers..

Claire

Paragon

3 years ago

Thanks for taking the time to respond. We’re sorry to hear that you’re not happy with the service you have received. Your feedback is important to help us improve for the future. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.

Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

very good service online but phone service is too slow

Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

I thought your online savings account was straightforward to use and all the checks and balances should keep my account secure

FREE! Customer

Reading

3 years ago

Ce que FREE! Customer a dit à propos de Paragon:

Avoid if you believe banks should not control you or your life

Changes its terms and condition mid-term and now expects to decide it can be judge and jury over your life even outside of its banking relationship with you, Tried to object to the terms and was...

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Claire

Paragon

3 years ago

Thanks for taking the time to respond. We’re sorry to hear that you’re not happy with the service you have received from us recently. Your feedback is important to help us improve for the future. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.

Al.

East London

3 years ago

Ce que Al. a dit à propos de Paragon:

Only 0ne day but brilliant so far.

Easy to set up account, clear concise emails to keep you updated as we went along, Next day was a bit confused as to what reference to use, phoned paragon and the call was answered very quickly...

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Trusted Customer

3 years ago

Ce que Trusted Customer a dit à propos de Paragon:

Fast, secure and easy log in, simple to navigate to and from different accounts.

Mauvais

3 years ago

Top interest rates for our savings.

The top interest rate for our savings, easy to apply for, great security and top marks from Money Saving Expert too.

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