We are a specialist lending bank, offering a range of savings and lending products in the UK
Service
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évaluations au cours de la dernière année
Paragon n'est plus un client actif de Feefo
Afficher les 7,696 commentaires
Mauvais
2 years ago
When I put money across from another account, it takes ages for it to show
When I put money across from another account, it takes ages to go across and it’s quite worrying because I move quite large amounts
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Partager
Mauvais
2 years ago
Hopeless customer services - actually none at all
Opened a new account. Tried to fund it on 15/12 - funds came back to my bank 18/12. No explanation, no contact from Paragon. Checked and treble checked instructions and details. All correct. ...
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Claire
Paragon
2 years ago
Thanks for taking the time to respond. We’re sorry to hear that you’re not happy with the service you have received from us. Your feedback is important to help us improve for the future.
Our stand SLA on secure messages is 48 hours and your authentication code will help you send money to and from your account. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.
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Partager
Mauvais
2 years ago
Excellent help, from Lily who guided me patiently through the process.
Lily from Paragon could not have been more helpful or patient as she guided me by phone, through the process of closing an account Opening a new one and then transferring funds .
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Partager
TC
Trusted Customer
2 years ago
Ce que Trusted Customer a dit à propos de Paragon:
AverageService No App
would have loved a banking app to be available even if its just to do the basics
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Partager
TC
Trusted Customer
2 years ago
Ce que Trusted Customer a dit à propos de Paragon:
excellent online service, speedy and easy to understand instructions to fulfill required service
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Partager
TC
Trusted Customer
2 years ago
Ce que Trusted Customer a dit à propos de Paragon:
Excellent
Excellent interest rates. Excellent communications. Easy and clear website.
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Partager
TC
Trusted Customer
2 years ago
Ce que Trusted Customer a dit à propos de Paragon:
Brilliant website.
The website is clear and easily navigated.
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Partager
Mauvais
2 years ago
I am a man of a few words.
simple easy to work website for elderly people.
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Partager
TC
Trusted Customer
2 years ago
Ce que Trusted Customer a dit à propos de Paragon:
Good straight forward service
Great account with flexible interest options. Safe and easy to log in. Easy to navigate website.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.