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Palmer Snell Estate Agents Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

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Mauvais

Vérifiée par Feefo

9 years ago

They have been very cooperative from the first day and there attention to detail is very good, keep you update with the current market.

Customer Care

Palmer Snell Estate Agents

9 years ago

Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers. Many thanks again for leaving this feedback

Trusted Customer

Vérifiée par Feefo

Sherborne

9 years ago

Ce que Trusted Customer a dit à propos de Palmer Snell Estate Agents:

Helpful and efficient

Always helpful and efficient. Deal with problems quickly.

Customer Care

Palmer Snell Estate Agents

9 years ago

Trusted Customer

Vérifiée par Feefo

9 years ago

Ce que Trusted Customer a dit à propos de Palmer Snell Estate Agents:

Incompetent of their job. Rubbish very slow, they took 5 months

There service was absolutely rubbish. I had to phone every other day to try and get information and then was fobbed off loads of times with contradicting excuses and promises. Even the solicitor had...

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Customer Relations Team

Palmer Snell Estate Agents

9 years ago

Thank you for taking the time to provide us with this feedback. We do always take feedback like this seriously and as such I have forwarded your feedback to the Retail Performance Director for their awareness. I am sorry to read that there had been times were communication had not been as frequent as we would have expected. If you would like to provide further feedback, please e-mail us at review@countrywide.co.uk. Kind regards, Scott

Trusted Customer

Vérifiée par Feefo

Weymouth

9 years ago

Ce que Trusted Customer a dit à propos de Palmer Snell Estate Agents:

Renewal team have not kept me informed during a property I own, other than renewal notice+Tennant request to have break clause included.no other feedback from Palmer Snell.

Customer Care

Palmer Snell Estate Agents

9 years ago

Thank you for your review.

We are sorry to see this. It is imperative that all of our customers receive the highest level of service and communication to all of our customers and we are sincerely apologies for this shortfall in performance. Please be assured that all feedback is taken extremely seriously and thank you for bringing these issues to our attention.

Thank you again for taking the time to leave this feedback.

Trusted Customer

Vérifiée par Feefo

9 years ago

Ce que Trusted Customer a dit à propos de Palmer Snell Estate Agents:

Excellent

Customer Care

Palmer Snell Estate Agents

9 years ago

Good Morning,Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers.Many thanks again for leaving this feedback.

Trusted Customer

Vérifiée par Feefo

9 years ago

Ce que Trusted Customer a dit à propos de Palmer Snell Estate Agents:

Usual helpful service

Customer Care

Palmer Snell Estate Agents

9 years ago

Good Morning, Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers.Many thanks again for leaving this feedback.

Trusted Customer

Vérifiée par Feefo

9 years ago

Ce que Trusted Customer a dit à propos de Palmer Snell Estate Agents:

Excellent service

Great service provided to me as a landlord in particular from Beth Wadsworth. Nothing is to much hassle and they're easy to contact and return calls/ very quickly should they be out of office....

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Customer Care

Palmer Snell Estate Agents

9 years ago

Good morning,Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service and communication that we always aim to provide to all of our customers.We are happy to see that Beth provided you with an excellent and professional service.Many thanks again for leaving this feedback.

Mauvais

Vérifiée par Feefo

9 years ago

Keep me informed throughout.

Customer Relations Team

Palmer Snell Estate Agents

9 years ago

Good Afternoon, Thank you for the lovely 5* review. It is fantastic to see that the team at Palmer Snell, Taunton kept you informed throughout the process.

Kind Regards,

Sarah

Trusted Customer

Vérifiée par Feefo

9 years ago

Ce que Trusted Customer a dit à propos de Palmer Snell Estate Agents:

Overall quite sastisfied

I found them friendly and very helpful, but there fees are rather on the high side.

Customer Relations Team

Palmer Snell Estate Agents

9 years ago

Good Afternoon, Thank you for taking the time to leave us this great review and feedback. Kind Regards, Sarah

Trusted Customer

Vérifiée par Feefo

9 years ago

Ce que Trusted Customer a dit à propos de Palmer Snell Estate Agents:

Property sold within a week in the market.

The best people (Keith and Jack) to do business with. Very friendly, accommodating and extremely helpful. Thank you guys.

Customer Relations Team

Palmer Snell Estate Agents

9 years ago

It's wonderful to read that Keith, Jack, and the rest of team at our Palmer Snell branch in Christchurch provided you with such a helpful and friendly 5* service and that you felt you benefited from their efficient and professional approach.

Many thanks,

Michael

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