Seams ripped open within 2 days of wearing it. I emailed the customer servIce team requesting a return or replacement. It’s been almost a month and they still haven’t bothered responding.
Customer Care
Össur
4 years ago
Good Afternoon
Thank you for bringing this to our attention.
I apologise for the product issue - I have just processed a replacement order for despatch today.
I have also raised product feedback for our QA team.
Finally, I apologise for the delay in reply - we do work through our emails correspondence each day and I am sorry that we have not replied sooner.
Thanks again
Évaluations des produits
Customer Care
Össur
4 years ago
Please see my service feedback.
Date de l'achat : 19/10/2021
0
Partager
AM
Andrew Macdonald
Vérifiée par Feefo
4 years ago
Ce que Andrew Macdonald a dit à propos de Össur:
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The Össur Webshop offers a range of orthotic solutions online, building on the global reputation of Össur as a leading manufacturer and distributer of non-invasive solutions. The Webshop is the only retail avenue provided by the business, offering a range of braces and supports to the general public.
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Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
The Össur Webshop offers a range of orthotic solutions online, building on the global reputation of Össur as a leading manufacturer and distributer of non-invasive solutions. The Webshop is the only retail avenue provided by the business, offering a range of braces and supports to the general public.
