Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

OK To Travel Commentaires | Commentaires sur le service à la clientèle pour https://www.feefo.com/reviews/ok-to-travel | Feefo

Afficher les 2,487 commentaires

Robert

Vérifiée par Feefo

1 hour ago

Ce que Robert a dit à propos de OK To Travel:

Excellent service

Easy to book and very good price and excellent cover included

Mauvais

Vérifiée par Feefo

2 days ago

TRAVEL INSURANCE

I DID TAKE OUT INSURANCE WITH YOUR COMPANY BUT FOIND THE PRICE VERY EXPENSIVE, BUT BECAISE MY SON WAS HELPING ME AND COULD NOT SPARE MORE TIME HE SAID TO TAKE THE POLICY SO I DID. BUT £400 FOR A 10...

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Ciara

OK To Travel

1 day ago

Good morning, Thank you for leaving us feedback, and for choosing us to cover your trip to Canada. I'm sorry to hear you were dissatisfied with the price of your policy. Unfortunately, Canada is considered one of the highest-risk travel destinations, alongside the USA, due to severity of medical expenses in the event of a claim. This, along with age, are significant factors in the calculation of your travel insurance premium. Of course, we always suggest that clients shop around to find a suitable policy that meets their needs, and provide a 14-day cooling off period during which you can obtain a full refund of the premium paid, provided you have not travelled or made any claims. We hope you have a wonderful time in Canada next month, but please do let us know if you need any support in the meantime. Best wishes, Ciara

Mauvais

6 hours ago

HI THERE CIARA, THANKYOU FOR YOUE MESSAGE. PLEASE CAN YOU HOLD ON AS I TOOK THIS INSURANCE OUT 13 DAYS AGO AND AM COMPARING WITH OTHER COMPANIES FOR QUATES. OF YOU DO NOT HEAR FROM ME THEN YOU WILL KNOW THAT I WILL LEAVE MY QUOTE WITH YOUR COMPANY THIS TIME, BUT WILL NEVER USE YOU AGAIN AND WILL NOT RECOMMEND YOUR COMPANY TO ANYINE ELSE, KIND REGARDS, ADELE DEACON

Mauvais

Vérifiée par Feefo

3 days ago

Good service

Rang the call agent who guided me through procedure.

Ciara

OK To Travel

2 days ago

Hi Thank you for the positive feedback and for the 5 star review. We hope you have a lovely time i Belgium and France. Safe travels Ciara

Mauvais

Vérifiée par Feefo

4 days ago

Great service

Excellent price and service

Ciara

OK To Travel

4 days ago

Hi Thank you for the positive feedback and for the 5 star review. We hope you have a lovely time in Spain. Safe travels Ciara

David

Vérifiée par Feefo

GBR

5 days ago

Ce que David a dit à propos de OK To Travel:

Easy to complete

Excellent easy to navigate great price

Ciara

OK To Travel

4 days ago

Hi David Thank you for the positive feedback and for the 5 star review. We hope you have a lovely time in Portugal. Safe travels Ciara

Mauvais

Vérifiée par Feefo

6 days ago

Excellent service.

The two call agent’s we spoke to were brilliant.

Ciara

OK To Travel

4 days ago

Hi Thank you for the positive feedback and for the 5 star review. Safe travels Ciara

Mauvais

Vérifiée par Feefo

9 days ago

First time user will use again

Site easy to use. One call to agent very quick and helpful. Call back facility very quick and useful. Quote reasonable

Ciara

OK To Travel

8 days ago

Hi Thank you for your positive feedback and for your 4 star review. We hope you have a lovely time in France Safe travels Ciara

Mauvais

Vérifiée par Feefo

9 days ago

Agent very helpful, polite and professional , the cover is very understanding of medical conditions and very good price

Ciara

OK To Travel

8 days ago

Hi Thank you for your positive feedback and for the 5 star review. We hope you have an amazing time in Thailand. Safe travels Ciara

Moya

Vérifiée par Feefo

GBR

13 days ago

Ce que Moya a dit à propos de OK To Travel:

OK To Travel stands for efficient, professional, value for money service!

Excellent, professional service. I didnt really look at website, at prefer to speak to someone. Call agents extremely helpful and dealt with my queries efficiently and promptly. Very pleased with...

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Ciara

OK To Travel

10 days ago

Hi Moya Thank you for the positive feedback and for the 5 star review. We hope you have a lovely time in Italy. Safe travels Ciara

Mauvais

Vérifiée par Feefo

15 days ago

Gillian was very efficient

Ciara

OK To Travel

15 days ago

Hi Thank you for your positive feedback and for the 5 star review, we will be sure to pass this onto Gillian. We hope you have a lovely time in France, Italy, Malta, Spain and Corsica. Safe travels Ciara

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Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?