Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Octane (New) Commentaires | Commentaires sur le service à la clientèle pour https://www.feefo.com/reviews/octane | Feefo

Afficher les 1,322 commentaires

Mauvais

1 year ago

Date de l'achat : 04/09/2023

It is a good balance between old and new cars

It covers my life of motor cars. The people /car articles interest me and are great nostalgia

Évaluations des produits

JORGE REYES

Oaxaca, MEXICO

1 year ago

Date de l'achat : 21/08/2023

Ce que JORGE REYES a dit à propos de Octane (New):

He sido suscriptor de Octane por más de 10 años, y el año pasado terminó mi suscripción anual sin ningún aviso de renovación, intenté renovarla con el número de suscriptor que tenia asignado pero no...

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AVL Customer Services

Octane (New)

1 year ago

Hi, Thank you for your feedback. I am so sorry to hear you were having renewal problems with your Octane subscription.A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding. Kind regards,Reshma Sameer

Michael Gardner

1 year ago

Date de l'achat : 14/07/2023

Ce que Michael Gardner a dit à propos de Octane (New):

I have never received a copy yet?

Évaluations des produits

Mauvais

1 year ago

Date de l'achat : 23/06/2023

No comment , everything is fine for me, keep up the good work.

AVL Customer Services

Octane (New)

1 year ago

Hi, I hope you are well. Thank you for your review. I appreciate you taking the time to respond and hope you continue to enjoy reading Octane. Kind regards, Reshma Sameer

Donald Kaas

1 year ago

Date de l'achat : 19/06/2023

Ce que Donald Kaas a dit à propos de Octane (New):

Two months and I haven’t received a copy.

Poor, two months and no magazine!

AVL Customer Services

Octane (New)

1 year ago

Hi, Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of Octane subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information. Thank you for your patience and understanding while we resolve this for you. Kind regards, Reshma Sameer

David Newton

Winchest

1 year ago

Date de l'achat : 12/06/2023

Ce que David Newton a dit à propos de Octane (New):

Very disappointing service

I phoned the subscription office the dayafter ordering the magazine and digital package My android phone couldn t download the app my phone Apparently being too new for your app. They didn't...

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Évaluations des produits

AVL Customer Services

Octane (New)

1 year ago

Hi, Thank you for your feedback. I am sorry to hear you are having issues accessing your digital subscription to Octane. Rest assured, I have escalated this with our customer services team who will help resolve these digital issues you are currently experiencing, and they will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you. Kind regards, Reshma Sameer

Mauvais

1 year ago

Date de l'achat : 12/06/2023

Issues not arrived 6+ weeks after order

Haven’t seen an issue yet!

Évaluations des produits

AVL Customer Services

Octane (New)

1 year ago

Hi, Thank you for your feedback. I am so sorry to hear you are having delivery problems with your Octane subscription. Rest assured, I have escalated this with our Customer Services Team who will send you a replacement copy and help resolve these delivery problems you are currently experiencing. A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you. Kind regards, Reshma Sameer

SHAUN WINFIELD

1 year ago

Date de l'achat : 12/06/2023

Ce que SHAUN WINFIELD a dit à propos de Octane (New):

all good. lots of"stuff" in the magazine. Keeping me occupied

Évaluations des produits

Glenn Hood

1 year ago

Date de l'achat : 26/05/2023

Ce que Glenn Hood a dit à propos de Octane (New):

I have not received any copies

AVL Customer Services

Octane (New)

1 year ago

Hi, Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of ctane subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information. Thank you for your patience and understanding while we resolve this for you. Kind regards, Reshma Sameer

Mauvais

1 year ago

Date de l'achat : 03/05/2023

Assistenza clienti ottima

Servizio clienti in caso di problemi

Évaluations des produits

Vous n'avez pas reçu d'invitation pour un avis?

À propos de Octane (New)

Octane captures the exclusivity and excitement of the classic car world. Each issue brings you unrivalled road and track tests along with stunning photography of the most revered classics. Get the world's greatest classic and performance car magazine and stay informed about exclusive stories, drives, events and stories on your all-time-favourite classics, wherever you are.

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020 7907 6000

31-32 Alfred Place, London, Greater London, WC1E 7DP, United Kingdom

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Octane (New) Évaluations

Default Campaign ActionAutres évaluations de ce produit (345)Voir le site Web du produitIt interests me and covers my life interest

Default Campaign ActionAutres évaluations de ce produit (14)Voir le site Web du produitI have never had a copy yet.

Default Campaign ActionAutres évaluations de ce produit (345)Voir le site Web du produitPaying for a product I cannot access

Default Campaign ActionAutres évaluations de ce produit (345)Voir le site Web du produitHaven’t seen the order yet

Default Campaign ActionAutres évaluations de ce produit (345)Voir le site Web du produitAll good for me. Excellent content

Default Campaign ActionAutres évaluations de ce produit (345)Voir le site Web du produitOttima assistenza clienti

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?