Delivery Service was extremely poor. Was moving house where a mattress was required for delivery within the specified days. Called many times and tried chasing it up but to no avail.
In the end a...
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MyBedFrames
MyBedFrames
10 years ago
Thank you for your review. I would like to advise as we did over the telephone that the courier did call on two occasions but no one was available and then the order was cancelled.
Jamie Welch
The website is easy to use, also the customer service given was excellent.Had the mattress delivered when they said it would be, also the delivery driver was most accommodating and friendly and...
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MyBedFrames
MyBedFrames
10 years ago
Thank you for your review and I am so pleased that your were so impressed with our service and the mattress has helped your wife's ache's and pains to disappear..
Jamie Welch
Rang the company for more information on the product was very helpful and was able to tell me that the order had been processed and that l would be contacted by the delivery company with a date for...
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MyBedFrames
MyBedFrames
10 years ago
Thank you for your review and I am so pleased that you found the whole experience so good.
Jamie Welch
We ordered the bed on a Wednesday and received confirmation on the Friday that we would get the bed on the Saturday. We were delighted with the fast turn around of our order and the most convenient...
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MyBedFrames
MyBedFrames
10 years ago
Thank you for your review and i am so happy that you have really been impressed with the whole experience.
Jamie Welch
Need to think about letting the customer know that delivery will be by two different deliveries if beds and mattress ordered
MyBedFrames
MyBedFrames
10 years ago
Thank you for your review. We do advise this on the order confirmation that multiple items may be delivered at different times and these are booked in with you before delivery however I will pass your comments on.
Jamie Welch
Whilst the quality of the products purchased was adequate the customer service has been some of the worst i've experienced.
My complaint was with the delivery of the items. When the mattresses...
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MyBedFrames
MyBedFrames
10 years ago
Thank you fort your review.I am sorry we have not called but have gone through all our emails and messages and cannot seem to find any from you.I am afraid that we are in the hands of our suppliers regarding the delivery and some will only deliver to kerbside as with lots of couriers they are not insured. Please accept my apologies and I will feed these comments back.
Jamie Welch
MyBedFrames offer a huge selection of bed frames and bedsteads, mattresses and sofa beds, saving you up to 60% off the RRPs of many of the products in our range.
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Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
MyBedFrames offer a huge selection of bed frames and bedsteads, mattresses and sofa beds, saving you up to 60% off the RRPs of many of the products in our range.
