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Minerva Hearing Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

MH

Minerva Hearing

6 years ago

Ce que Minerva Hearing a dit à propos de Minerva Hearing:

Excellent service

Daughter required moulded ear plugs for competitive swimming. Excellent service (within 2 days we had had them made - brilliant!). Many thanks. Would definitely recommend.

Évaluations des produits

Date de l'achat : 05/08/2019

0

MH

Minerva Hearing

6 years ago

Ce que Minerva Hearing a dit à propos de Minerva Hearing:

Mi Bike ear plugs failed due to water ingress

Initial service was very good but when my Mi Bike ear pieces failed due to water ingress after 12 months I did not expect to have to pay what I paid for a replacement set.

Pernille

Minerva Hearing

6 years ago

Dear Richard, I am sorry that your experience with us didn't quite match your expectations. Thank you for bringing this to our attention. We'll strive to do better. Unfortunately, ear wax is very individual and that is why we always recommend to our customers to look after their products. Testing in our lab confirmed both ear pieces have failed due to moisture ingresses which is a result from the product not being left to dry out properly. As this is not covered by our warranty policy we have offered a brand new pair with a very special price and I hope that you will be satisfied with it. If you still feel disappointed with our product please contact us on 0800 4714718 and we will try to resolve this for you.

Évaluations des produits

Pernille

Minerva Hearing

6 years ago

Dear Richard, once again I am sorry that you felt disappointed with our products. All our products are designed for different environment and use, including the IEM's for Biking. As I have mention moisture ingress is not covered by our warranty policy due to it being very individual. To avoid this we always recommend to our customers to look after their products. I hope that the new set that you have purchased from us foe a very special price will last for a long time. If you still feel disappointed with our product please contact us on 0800 4714718 and we will try to resolve this for you.

Date de l'achat : 28/08/2019

0

Mauvais

7 years ago

Pleasant customer journey.

Good service provided - time was taken for me to have a personal appointment where I could choose the right product and discuss any concerns I had.

Évaluations des produits

Date de l'achat : 22/03/2019

0

MH

Minerva Hearing

7 years ago

Ce que Minerva Hearing a dit à propos de Minerva Hearing:

The original ear impressions had to be done three times before a usable set was made. The completed plugs were sent to the wrong address. Having said that, Minerva tried hard to put things right...

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Évaluations des produits

Date de l'achat : 07/03/2019

0

MH

Minerva Hearing

7 years ago

Ce que Minerva Hearing a dit à propos de Minerva Hearing:

Good service, good product. Can't ask for more

Good personal service, including after-sales, and they always turn orders around quickly. Mi-Performer Pros sound just about perfect.

Date de l'achat : 25/03/2019

0

MH

Minerva Hearing

Penarth

7 years ago

Ce que Minerva Hearing a dit à propos de Minerva Hearing:

Comfortable and effective to wear.

They are very helpful and, relatively local the where I live, which makes using them all the easier that some alternative providers. The earplugs are very comfortable even with a tight fitting...

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Évaluations des produits

Date de l'achat : 20/11/2018

0

MH

Minerva Hearing

7 years ago

Ce que Minerva Hearing a dit à propos de Minerva Hearing:

Easy to talk to. explained what I wanted and they help me achieve that

Évaluations des produits

Date de l'achat : 24/10/2018

0

MH

Minerva Hearing

7 years ago

Ce que Minerva Hearing a dit à propos de Minerva Hearing:

Excellent

Very professional Ear plugs were made in 4 days

Évaluations des produits

Date de l'achat : 29/10/2018

0

MH

Minerva Hearing

Worcestershire

7 years ago

Ce que Minerva Hearing a dit à propos de Minerva Hearing:

Good product and price. Service issues.

The order process via the website was straightforward and the price, with the discount on offer, was competitive. Finding a mutually convenient date to have my ear mouldings made at the most...

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Évaluations des produits

Date de l'achat : 14/09/2018

0

MH

Minerva Hearing

7 years ago

Ce que Minerva Hearing a dit à propos de Minerva Hearing:

Great, thanks

Always helpful customer service, very knowledgeable about different mould types.

Évaluations des produits

Date de l'achat : 26/09/2018

0

Minerva Hearing Évaluations

Non-filtered Splash ProtectionAutres évaluations de ce produit (2)Voir le site Web du produitExcellent very robust moulded ear plugs keeps out the water!

Custom Made In-Ear-Monitor for Biking, made in siliconeAutres évaluations de ce produit (5)Voir le site Web du produitI did not expect ear pieces that are sold for use on a motorbike to fail so easily due to water ingress, you do get wet on a motorbike!!

Filtered Noise ProtectionAutres évaluations de ce produit (7)Voir le site Web du produitGreat product, does what is says on the tin. The ear looks and feels great. My only criticism would be optional the elastic cord which only comes in white and has a tendency to discolour.

Non-filtered Noise ProtectionAutres évaluations de ce produit (4)Voir le site Web du produitExcellent products, Takes a while to work out how to put them in comfortably and correctly.

Non-filtered Splash ProtectionAutres évaluations de ce produit (1)Voir le site Web du produitVery effective at keeping water out if worn correctly. Highly recommended. Difficult at first to put in comfortably and correctly until you have worked out how.

Custom Made Multi-Driver In-Ear-Monitor, made in SiliconeAutres évaluations de ce produit (1)Voir le site Web du produitA1×+++++++++++++++++×++×++××××

Filtered Noise ProtectionAutres évaluations de ce produit (1)Voir le site Web du produitVery good quality product

Non-filtered Noise ProtectionAutres évaluations de ce produit (4)Voir le site Web du produitFor someone else. No complaints I think she likes them

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?