I never expected the service I received from ordering to receiving the parcel. I did not ask for next day delivery, but got the package the following day. The actual searching and ordering was very...
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Évaluations des produits
Date de l'achat : 12/04/2020
0
Partager
TC
Trusted Customer
6 years ago
Ce que Trusted Customer a dit à propos de Millets:
Poor. Item delivered was damaged and 1 item not available but was still charged for the cost. Had to send item back at own cost, still waiting for a refund.
R Kelley
Millets
6 years ago
Hi there,
Thank you for leaving this review.
I am sorry to hear that you were unhappy with this recent purchase.
Looking into this order, I can see that your return has been received and refunded.
If you require anything further though, you can email our team at customercare@millets.co.uk for help.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
Millets Online Review Team
Date de l'achat : 12/04/2020
0
Partager
TC
Trusted Customer
6 years ago
Ce que Trusted Customer a dit à propos de Millets:
Considering the current situation with the lockdown I still recieved my items in under 5 days. Package was good. Excellent service. Hats off (pardon the pun) to all involved.
Quick delivery in the current situation, was left in a safe place and the customer service team were helpful.
Évaluations des produits
Date de l'achat : 12/04/2020
0
Partager
Mauvais
6 years ago
Poor service i understand due to the current circumstances things are difficult but the lack of service provided is poor. I had one thing missed off my order and still have not had a proper answer...
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R Kelley
Millets
6 years ago
Hi there,
Thank you for taking the time to leave this review.
I am sorry to hear that you didn't receive all items as expected.
Looking into this, I can see it has already been dealt with by our Customer Care Team.
Please be assured your feedback is appreciated though as it ultimately helps us to improve.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
Millets Online Review Team
At Millets we pride ourselves on “knowing our stuff”! Our team members are passionate about the outdoors and have the knowledge to help you get the right kit for your family adventures. We offer advice, exceptional value for money and a diverse range of outdoor clothing, footwear, equipment and camping gear; all of which makes us the best destination for outdoor family adventure.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
At Millets we pride ourselves on “knowing our stuff”! Our team members are passionate about the outdoors and have the knowledge to help you get the right kit for your family adventures. We offer advice, exceptional value for money and a diverse range of outdoor clothing, footwear, equipment and camping gear; all of which makes us the best destination for outdoor family adventure.