I gave one star because I was not able to progress with nil stars. My purchase did not arrive. You tell me it has gone missing and the item is now out of stock.
R Kelley
Millets
6 years ago
Hi there,
Thank you for taking the time to leave this review.
I am sorry to hear that you didn't receive your order as expected.
Looking into this, I can see that our Customer Care Team have already dealt with this.
Please be assured this feedback is appreciated as it does help us to improve.
If you require anything further, you can email us at customercare@millets.co.uk for help.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
Millets Online Review Team
Shockingly bad delivery,full of excuses,steer clear and purchase elsewhere!!
R Kelley
Millets
6 years ago
Hi there,
Thank you for leaving this review.
I am sorry to hear that you didn't receive your order as expected.
Although we do advise deliveries should arrive within 7 working days, some delays are possible at this time
.
Looking into this, I can see that our Customer Care Team refunded your delivery charge already due to this delay.
Please be assured that we do appreciate your feedback though as it does ultimately help us to improve.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
Millets Online Review Team
Absolutely appealing customer service! I've never shopped with millets before and by the way I've been treated I certainly won't be shopping with them again. I'm now stuck with a product that was...
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R Kelley
Millets
6 years ago
Hi there,
Thank you for taking the time to leave this review.
I am sorry to hear that you were unhappy with your recent experience.
Looking into this, I can see that our Customer Champions Team have already dealt with this for you.
Please be assured your feedback is appreciated though as it ultimately helps us to improve.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
Millets Online Review Team
At Millets we pride ourselves on “knowing our stuff”! Our team members are passionate about the outdoors and have the knowledge to help you get the right kit for your family adventures. We offer advice, exceptional value for money and a diverse range of outdoor clothing, footwear, equipment and camping gear; all of which makes us the best destination for outdoor family adventure.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
At Millets we pride ourselves on “knowing our stuff”! Our team members are passionate about the outdoors and have the knowledge to help you get the right kit for your family adventures. We offer advice, exceptional value for money and a diverse range of outdoor clothing, footwear, equipment and camping gear; all of which makes us the best destination for outdoor family adventure.