Initially I was concerned as my purchase did not arrive on time and tracking /subsequent phone enquiry to the courier did not appear to tie up. I attempted to phone Millets but the office was closed...
Delivery was prompt and I was delighted to see the parcel was paper and not plastic, 10/10 for out environment
Évaluations des produits
Date de l'achat : 12/04/2020
0
Partager
TC
Trusted Customer
6 years ago
Ce que Trusted Customer a dit à propos de Millets:
The product that you sent is faulty. You are not answering your phone so now we have to repack it and send it back at our own cost. really poor service.
R Kelley
Millets
6 years ago
Hi David,
Thank you for taking the time to leave this review.
I am sorry to hear that you were unhappy with the product you received.
Our phone lines are not active at this time, but our Customer Care Team are happy to assist over email and social media.
If you do require anything further, you can email us at customercare@millets.co.uk for help.
We hope to be hearing from you again soon.
Kind regards,
Bekki
Millets Online Review Team
It is partly my own fault, as there was no cancel option, I order two of the same item one in error without discount and the other with discount. This led to confused exchanges with customer service...
Lire plus
R Kelley
Millets
6 years ago
Hi there,
Thank you for taking the time to leave this review.
I am sorry to hear that you were unhappy with your recent experience.
As is advised on our website, once an order has been placed we cannot cancel it.
Please be assured that this feedback is appreciated though as it helps to improve our service.
If you do require anything further, you can email our team at customercare@millets.co.uk for help.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
Millets Online Review Team
At Millets we pride ourselves on “knowing our stuff”! Our team members are passionate about the outdoors and have the knowledge to help you get the right kit for your family adventures. We offer advice, exceptional value for money and a diverse range of outdoor clothing, footwear, equipment and camping gear; all of which makes us the best destination for outdoor family adventure.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
At Millets we pride ourselves on “knowing our stuff”! Our team members are passionate about the outdoors and have the knowledge to help you get the right kit for your family adventures. We offer advice, exceptional value for money and a diverse range of outdoor clothing, footwear, equipment and camping gear; all of which makes us the best destination for outdoor family adventure.