Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Millets Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

TC

Trusted Customer

6 years ago

Ce que Trusted Customer a dit à propos de Millets:

VERY GOOD

Excellent communication by text regarding my order. Fast despatch. Thank you.

Évaluations des produits

Date de l'achat : 15/04/2020

0

Mauvais

6 years ago

Excellent boots at fair prices.

Évaluations des produits

Date de l'achat : 15/04/2020

0

TC

Trusted Customer

6 years ago

Ce que Trusted Customer a dit à propos de Millets:

Quick delivery of perfect item

Good service

Évaluations des produits

Date de l'achat : 15/04/2020

0

TC

Trusted Customer

6 years ago

Ce que Trusted Customer a dit à propos de Millets:

Can't review item still waiting 11days after purchase. Email Millets no joy

Reply to emails and just make sure people get what they order when you say they will. And preferably before they get asked to do a review on there purchase.

R Kelley

Millets

6 years ago

Hi Catharine, Thank you for taking the time to leave this review. I am sorry to hear that you didn't receive your order as expected. Looking into this, I can see that our Customer Care Team have already dealt with this. Please be assured that your feedback is appreciated as it helps us to improve. We do hope that we will be seeing you shop with us again soon. Kind regards, Bekki Millets Online Review Team

Date de l'achat : 15/04/2020

0

TC

Trusted Customer

6 years ago

Ce que Trusted Customer a dit à propos de Millets:

Hermes delivery was very poor. Three times we were notified of delivery, each time parcel returned to depot. Managed delivery on the fourth attempt

R Kelley

Millets

6 years ago

Hi David, Thank you for taking the time to leave this review. I am sorry to hear that you were unhappy with the delivery of your recent order. Please be assured that this feedback has been passed on to the relevant teams. We would love to see you as a returning customer and hope that you do shop with us again in the future. Kind regards, Bekki Millets Online Review Team

Évaluations des produits

Date de l'achat : 15/04/2020

0

TC

Trusted Customer

6 years ago

Ce que Trusted Customer a dit à propos de Millets:

Business as usual

Slow service and despatch, but not unexpected

R Kelley

Millets

6 years ago

Hi Ian, Thank you for taking the time to leave this review. I am sorry to hear that your order arrived later than expected. As is advised on our website, standard delivery usually arrives within 7 working days. Looking into this, I can see that your order did arrive within that time frame. Please be assured your feedback is appreciated as it ultimately helps us to improve. We would love to see you as a returning customer and hope that you do shop with us again in the future. Kind regards, Bekki Millets Online Review Team

Évaluations des produits

Date de l'achat : 15/04/2020

0

TC

Trusted Customer

6 years ago

Médias téléversés

Voir tous les médias (1)

Ce que Trusted Customer a dit à propos de Millets:

Mega Disappointed!

I purchased the shoes at a special discounted price for £101 from the Millets website. When I received the shoes there was a promotional booklet included in the packaging. This has the same shoes on...

Lire plus

R Kelley

Millets

6 years ago

Hi Kieran, Thank you for taking the time to leave this review. I am sorry to hear that you were unhappy with your recent experience. Please be assured that your feedback is appreciated as it ultimately helps us to improve. If you require further assistance with this, you can email us at customercare@millets.co.uk for help. We would love to see you as a returning customer and hope that you do shop with us again in the future. Kind regards, Bekki Millets Online Review Team

Évaluations des produits

Date de l'achat : 13/04/2020

0

TC

Trusted Customer

6 years ago

Ce que Trusted Customer a dit à propos de Millets:

Good service and communication

My order went to wring address, and they responded quickly when I queried. We were able to find a solution, so my trust in this company has been solidified. Nice people.

Évaluations des produits

Date de l'achat : 15/04/2020

0

TC

Trusted Customer

6 years ago

Ce que Trusted Customer a dit à propos de Millets:

everything was as expected

Évaluations des produits

Date de l'achat : 13/04/2020

0

Mauvais

6 years ago

Delivery was very slow from ordering Shoe is satisfactory in comfort but not exceptional. May not have bought it if I could have tried others on in store.

R Kelley

Millets

6 years ago

Hi there, Thank you for taking the time to leave this review. I am sorry to hear that you were unhappy with the delivery of this order. As advised on our website, our standard deliveries do arrive within 7 working days. Looking into this order, I can see that it did arrive within that time. Please be assured that your feedback is appreciated though as it does help us to improve. We would love to see you as a returning customer and hope that you do shop with us again in the future. Kind regards, Bekki Millets Online Review Team

Évaluations des produits

Date de l'achat : 15/04/2020

0

Millets Évaluations

Eurohike Eh Pk Fding Twin Chr BlkPlus d'avis sur ce produitVoir le site Web du produitGreat product, sturdy. Have ordered another one

Merrell Mrl M Accentor Md Gtx Dgy$Plus d'avis sur ce produitVoir le site Web du produitVery good and straightforward...

Hi-Gear Hg Elte Sgl Table SlvPlus d'avis sur ce produitVoir le site Web du produitAs described and on time!

Berghaus Brg M Scloud Ins Jkt NvyPlus d'avis sur ce produitVoir le site Web du produitThe Jacket is excellent, very pleased

Oex Bush BivviPlus d'avis sur ce produitVoir le site Web du produitBivvi is compact when is when folded and light weight, but on appearance looks well made, not sure I would have considered buying this at full price.

Eurohike Eh Foldable BbqPlus d'avis sur ce produitVoir le site Web du produitRelatively light weight, fairly compact when folded, comes in a zip up case, bought more as a fire pit rather than a BBQ to carry in kit. Made of heavy gauge metal so appears fit for purpose.

Berghaus Brg M Expanse Gtx RedPlus d'avis sur ce produitVoir le site Web du produitVery comfortable shoes with plenty of room in the toe box. They appear very sturdy and are not too heavy.

Eurohike Eh 4 Shelf C Cupboard BlkPlus d'avis sur ce produitVoir le site Web du produitSolid. Good quality and ideal as interim solution in my son's room.

Victorinox Vic Climber AssortedPlus d'avis sur ce produitVoir le site Web du produitgood quality product good value

Hi Tec Ht M Dexter Wp Gry$Plus d'avis sur ce produitVoir le site Web du produitAs mentioned on the previous comment

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?