Order was placed and has been showing as prepared for dispatch since 14th april 2020 yet no arrival and unable to get contact from millets to chase up.
Mollie
Millets
6 years ago
Hello,
Thank you for your review.
I am sorry to hear this!
Looking into your account I can see that this has now been resolved for you and a refund has been processed, however I would like to thank you for your feedback as ultimately it helps us to improve!
Please be assured that we value your custom highly and would love to see you return.
We hope to see you again soon.
Many thanks.
Mollie,
Millets Online Review Team
Date de l'achat : 14/04/2020
0
Partager
TC
Trusted Customer
6 years ago
Ce que Trusted Customer a dit à propos de Millets:
They said delivery would be within 2 days
Didn’t hear anything after that for almost 10 days I appreciate current situation but should have said upfront
I would have bought elsewhere had I known
Mollie
Millets
6 years ago
Hello Jean,
Thank you for your review.
I would like to apologise and thank you for your feedback as ultimately it helps us to improve.
Please be assured that nothing pleases us more than when our customers are happy and we would love to see you return.
We hope to see you again soon.
Many thanks.
Mollie,
Millets Online Review Team
Évaluations des produits
Date de l'achat : 14/04/2020
0
Partager
TC
Trusted Customer
6 years ago
Ce que Trusted Customer a dit à propos de Millets:
Do not know where the bag is after nearly 2 weeks with no update information
Mollie
Millets
6 years ago
Hello Daniel,
Thank you for your review.
I am sorry to hear this!
Looking into your account I can see that this has now been resolved for you and a refund has been processed, however I would like to thank you for your feedback as ultimately it helps us to improve.
Please be assured that we value your custom highly and really hope this experience has not put you off from shopping with us in the future.
We hope to see you again soon.
Many thanks.
Mollie,
Millets Online Review Team
Ce que Trusted Customer a dit à propos de Millets:
My concern was that the warehouse advised my order had been dispatched yet the carrier advised they had not received my order, but just to clarify I did get my Order in around a week
At Millets we pride ourselves on “knowing our stuff”! Our team members are passionate about the outdoors and have the knowledge to help you get the right kit for your family adventures. We offer advice, exceptional value for money and a diverse range of outdoor clothing, footwear, equipment and camping gear; all of which makes us the best destination for outdoor family adventure.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
At Millets we pride ourselves on “knowing our stuff”! Our team members are passionate about the outdoors and have the knowledge to help you get the right kit for your family adventures. We offer advice, exceptional value for money and a diverse range of outdoor clothing, footwear, equipment and camping gear; all of which makes us the best destination for outdoor family adventure.