The UK's best destination for outdoor clothing, footwear and equipment for all the family. Famous for our service and expertise.
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évaluations au cours de la dernière année
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Paulius Mazeika
6 years ago
Ce que Paulius Mazeika a dit à propos de Millets:
Worst experience I've ever had. Waiting for my delivery over a month, customer service not replying emails! Received email saying was shipped by courier never even recieved an item.
Mollie
Millets
6 years ago
Hello Paulius,
Thank you for your review.
I am sorry to hear this!
Looking into your account I can see that this has now been resolved for you and a refund has been processed, however I would like to thank you for your feedback.
Nothing pleases us more than when our customers are happy and we would love to see you as a returning customer.
We hope to see you again soon.
Many thanks.
Mollie,
Millets Online Review Team
I had a query before purchasing, received good quick customer service, which surprised me in this present climate. Gave me confidence to buy again from this Company. The product also met our...
OK but did not deliver to where I asked them to and in this day of isolation that caused me problems
Mollie
Millets
5 years ago
Hello,
Thank you for your review.
I am sorry to hear that you are unhappy with the delivery of your recent purchase!
I would like to thank you for your feedback as ultimately it helps us to improve.
We really hope to see you again soon as we value your custom highly.
Many thanks.
Mollie,
Millets Online Review Team
Great service. Bought a pair of walking shoes. Good value but sadly too tight. Tinted and got refund within a week. No hassle, no fuss. That's what I call great customer service.
P/s have since...
Sending me the size I requested would be a good start! I ordered UK size 12 boots but received size 11.5. Not surprisingly they are too small and have had to be sent back. I'm now awaiting a refund...
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Mollie
Millets
5 years ago
Hello,
Thank you for your review.
I am sorry to hear that you received the incorrect size, I understand this must have been highly disappointing.
Looking into your account I can see that this has now been resolved for you and a refund has been processed, however I would like to thank you for your feedback as ultimately it helps us to improve.
We really hope this experience has not put you off from shopping with us again in the future as we would love to see you return.
Many thanks.
Mollie,
Millets Online Review Team
At Millets we pride ourselves on “knowing our stuff”! Our team members are passionate about the outdoors and have the knowledge to help you get the right kit for your family adventures. We offer advice, exceptional value for money and a diverse range of outdoor clothing, footwear, equipment and camping gear; all of which makes us the best destination for outdoor family adventure.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
At Millets we pride ourselves on “knowing our stuff”! Our team members are passionate about the outdoors and have the knowledge to help you get the right kit for your family adventures. We offer advice, exceptional value for money and a diverse range of outdoor clothing, footwear, equipment and camping gear; all of which makes us the best destination for outdoor family adventure.