Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Millets Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Mauvais

6 years ago

Great Luggage, Frustrating Ordering Experience

Firstly, I would go to Millets whenever I need luggage as they stock some decent kit and at a very good price. However, the ordering experience was a bit frustrating. I ordered 2 pieces of luggage...

Lire plus

Mollie

Millets

5 years ago

Hello,Thank you for your review.I would like to sincerely apologise and thank you for your feedback as ultimately it helps us to improve.Please be assured that we value your custom highly and would love to see you return.Should you require any further assistance in relation to this please do not hesitate to email your order details to us on: customercare@millets.co.uk quoting reference: #11483216 in the subject.We really hope to see you again soon.Many thanks.Mollie,Millets Online Review Team

Évaluations des produits

Date de l'achat : 24/03/2020

1

MB

Michael Stanley Baker

Bridgwater

6 years ago

Ce que Michael Stanley Baker a dit à propos de Millets:

Return of damaged goods

before the send an item out for delivery make sure it is package well enough so as not to get damaged

Mollie

Millets

5 years ago

Hello Michael, Thank you for your review. I am so sorry to hear that you are unhappy with your recent shopping experience with us! I would like to thank you for your feedback in regards to the packaging as ultimately it helps us to improve. We really hope this experience has not put you off from shopping with us again in the future as we value your custom highly, Many thanks. Mollie, Millets Online Review Team

Évaluations des produits

Date de l'achat : 23/04/2020

0

NG

N. Goodwin

Burton Upon Trent

6 years ago

Ce que N. Goodwin a dit à propos de Millets:

Quick Delivery, OK packaging

Quick delivery, could have been packaged slightly better, 2 sets of poles in a plastic bag, no bubble wrap for protection

Évaluations des produits

Date de l'achat : 24/04/2020

0

Mauvais

6 years ago

Calamitous service - you couldn't make it up!

Millets failed to send me what I ordered. After repeated attempts by Millets to complete a simple order (I sent five emails) I asked for my money back. I was also offered a gift card as...

Lire plus

Mollie

Millets

5 years ago

Hello, Thank you for your review. I am sorry to hear that you are unhappy with your recent shopping experience with us! Please be assured that we really appreciate your feedback as ultimately it helps us to improve. We really hope this experience has not put you off from shopping with us again in the future. We hope to see you again soon. Many thanks. Mollie, Millets Online Review Team

Évaluations des produits

Date de l'achat : 01/04/2020

0

Mauvais

6 years ago

Wrong item sent but refunded

They sent me the wrong item but refunded it in full

Mollie

Millets

5 years ago

Hello, Thank you for your review. I am so sorry to hear that you received the incorrect item, I understand this must have been highly disappointing. I would like to thank you for your feedback regarding this and I am pleased to hear that this has been resolved for you. We hope this experience has not put you off from shopping with us again in the future as we value your custom highly. Many thanks. Mollie, Millets Online Review Team

Évaluations des produits

Date de l'achat : 16/04/2020

0

Mauvais

6 years ago

Good service. Arrived promptly bearing in mind the situation we are all in at the present time.

Évaluations des produits

Date de l'achat : 22/04/2020

0

Mauvais

6 years ago

Good value, quick delivery

Good value, easy to order, delivery surprisingly quick in the circumstances, well done!

Évaluations des produits

Date de l'achat : 23/04/2020

0

TC

Trusted Customer

6 years ago

Ce que Trusted Customer a dit à propos de Millets:

Good Service

Very good price and fast delivery.

Évaluations des produits

Date de l'achat : 28/05/2019

0

CH

Caroline Hannon

6 years ago

Ce que Caroline Hannon a dit à propos de Millets:

Good Purchase

Good quality tent at a good price with quick delivery.

Évaluations des produits

Date de l'achat : 15/07/2019

0

Mauvais

6 years ago

Good service all round.

Ordering was quick and easy and goods were delivered quickly and as described.

Évaluations des produits

Date de l'achat : 18/04/2020

0

Millets Évaluations

Osprey Osp Tran Glob Carr 36 BlkAutres évaluations de ce produit (1)Voir le site Web du produitExcellent piece of kit. I travel overseas on planes and this is exactly what I was after. Well made, looks smart yet is robust.

Outwell Ecocool Lite 24l 12v 230vAutres évaluations de ce produit (1)Voir le site Web du produitOn unpacking ecocool lite 24l it was found to be damaged

Eurohike Bgh Air 8 Brow PoleAutres évaluations de ce produit (6)Voir le site Web du produitReplacement Original supplier poles.

Eurohike Eh 1w Cob Head Torch BlkAutres évaluations de ce produit (3)Voir le site Web du produitDecent head torch. Good for general close up use. Would not use for anything further away.

Tilley Til U Lt5b Light Nylon MbrAutres évaluations de ce produit (1)Voir le site Web du produitIt was the wrong size hat

Bridgedale Bd Lt Hk Endurance MgyAutres évaluations de ce produit (4)Voir le site Web du produitVery well made. Comfortable and supportive. Should last for years.

Hi-Gear Roundwire Peg 10pk [7in]Autres évaluations de ce produit (1)Voir le site Web du produitGood quality item, fit for purpose.

Peter Storm Ps M Crew Fleece KhkAutres évaluations de ce produit (58)Voir le site Web du produitThese are great lightweight and warm crew neck fleeces at a remarkably low price.

Peter Storm Ps M Crew Fleece NvyAutres évaluations de ce produit (98)Voir le site Web du produitThese are great lightweight and warm fleeces at a remarkably low price.

Eurohike Eh Avon Dlx RedAutres évaluations de ce produit (39)Voir le site Web du produitGood quality tent at a good price.

Eurohike Eh Air 400 Ftprint BlkAutres évaluations de ce produit (10)Voir le site Web du produitOrdering was quick and easy and goods were delivered quickly and as described.

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?