Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Millets Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

MF

Martin Williams-Fuller

6 years ago

Ce que Martin Williams-Fuller a dit à propos de Millets:

Does what its said on the packet. Just pity could not pick up from store but not possible at moment.

Évaluations des produits

Date de l'achat : 23/04/2020

0

Mauvais

6 years ago

Unfortunately faulty

Good communication of online order progress and delivery.

Évaluations des produits

Date de l'achat : 23/04/2020

0

DA

Davie

Glasgow

6 years ago

Médias téléversés

Voir tous les médias (1)

Ce que Davie a dit à propos de Millets:

I ordered a tent but got a chair .

Try &send the proper order out customer service wants me to send back a chair didnt send for I wanted a return label as I'm not paying for it to be sent back , doesn't seem to want to talk about ...

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Mollie

Millets

5 years ago

Hello Isabel, Thank you for your review. I am sorry to hear that you are unhappy with your recent shopping experience with us! I would like to thank you for your feedback as ultimately it helps us to improve. Looking into your account I can see that this has now been resolved for you. Please be assured that we value your custom highly and really hope this experience has not put you off from shopping with us again in the future. Many thanks. Mollie, Millets Online Review Team

Évaluations des produits

Date de l'achat : 23/04/2020

0

JK

James Kerr

6 years ago

Ce que James Kerr a dit à propos de Millets:

You are all doing a magnificent job on keeping customers happy with the stores still operating,, always great service and and price for your good, delivery of the items I have purchased have been...

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Évaluations des produits

Date de l'achat : 23/04/2020

0

Mauvais

6 years ago

Will never use again. Really Stressful.

Only received part of my order and the Communication is awful.

Mollie

Millets

5 years ago

Hello, Thank you for your review. I am sorry to hear this! Looking into your account I can see that this has now been resolved for you, however I would like to thank you for your feedback as ultimately it helps us to improve. Please be assured that we would love to see you as a returning customer and really hope this experience has not put you off from shopping with us again in the future. Many thanks. Mollie, Millets Online Review Team

Évaluations des produits

Date de l'achat : 23/04/2020

0

JD

Jill Davis

Peterborough

6 years ago

Ce que Jill Davis a dit à propos de Millets:

Would buy again.

Reasonable delivery, good product.

Évaluations des produits

Date de l'achat : 23/04/2020

0

NM

Neil Manthey

6 years ago

Ce que Neil Manthey a dit à propos de Millets:

Disappointing service

I ordered my items, a week later they were still sitting in the warehouse. I tried to cancel and was told I couldn’t. I was also told that I would have to pay for them to be returned once they had...

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Mollie

Millets

5 years ago

Hello Neil, Thank you for your review. I am sorry to hear that you are unhappy with your recent shopping experience with us! I would like to thank you for your feedback as ultimately it helps us to improve. Looking into your account I can see that this has now been resolved and that a full refund has been processed. Please be assured that we value your custom highly and would love to see you return. Many thanks. Mollie, Millets Online Review Team

Date de l'achat : 22/04/2020

0

AM

Amanda Morgan

6 years ago

Ce que Amanda Morgan a dit à propos de Millets:

Terrible service

My order has still not arrived nearly 3 weeks after I ordered

Mollie

Millets

5 years ago

Hello Amanda, Thank you for your review. I am sorry to hear this! Looking into your account I can see that this has now been resolved for you, however I would like to thank you for your feedback as ultimately it helps us to improve. Please be assured that we value your custom highly and would love to see you as a returning customer. We hope to see you again soon. Many thanks. Mollie, Millets Online Review Team

Évaluations des produits

Date de l'achat : 23/04/2020

0

HM

Hazel Mortimer

6 years ago

Ce que Hazel Mortimer a dit à propos de Millets:

Excellent quality, speedy delivery.

Excellent service, delivery very quick and chair is of good quality, great value

Évaluations des produits

Date de l'achat : 23/04/2020

0

AG

Alison Godfrey

6 years ago

Ce que Alison Godfrey a dit à propos de Millets:

Competative

Arrived on time and in good condition with competitive price. User friendly website

Évaluations des produits

Date de l'achat : 16/04/2020

0

Millets Évaluations

Sof Sole Sof Sole Wax 152 BlkAutres évaluations de ce produit (1)Voir le site Web du produitPut them away for later as had to justify the cost of delivery

Eurohike Eh Avon 3 Dlx Nfall RedAutres évaluations de ce produit (2)Voir le site Web du produitI haven't received the tent to try They sent a camping chair instead

Eurohike Eh Flc Liner Dlx Mum BlkAutres évaluations de ce produit (8)Voir le site Web du produitAlways great service and delivery

Camelbak Cb 1l Eddy+ CharAutres évaluations de ce produit (2)Voir le site Web du produitNever received item!!!!!!

Camelbak Cb 0.75l Eddy+ DustyAutres évaluations de ce produit (2)Voir le site Web du produitNever received item!!!!!!!

Camelbak Cb 0.75l Eddy+ OxfdAutres évaluations de ce produit (1)Voir le site Web du produitNever received item!!!!!!!

Berghaus Brg Htsop Hz Blk/Gry$Autres évaluations de ce produit (81)Voir le site Web du produitA Good product as always.

Peter Storm Ps W Pkbl Hd Jkt MblAutres évaluations de ce produit (26)Voir le site Web du produitMy item has not arrived!!

Hi-Gear Hg Haddon Directors BlkAutres évaluations de ce produit (2)Voir le site Web du produitGood quality chair, good value, easy to use and robust to use for camping

The North Face Tnf M Easy T BrdAutres évaluations de ce produit (1)Voir le site Web du produitGood quality competitive price

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?