Very poor service, items were missing from delivery yet I had still been charged. When I contacted them they were slow to deal and made me jump through hoops to get my refund
Mollie
Millets
5 years ago
Hello,
Thank you for your review.
I am sorry to hear that you are unhappy with your shopping experience with us!
I would like to thank you for your feedback regarding the service you received as ultimately it helps us to improve and ensure that our customers are happy.
We really hope this experience has not put you off from shopping with us in the future as we value your custom highly.
Many thanks.
Mollie,
Millets Online Review Team
Great prices, great service after sale made inc regular updates regarding dispatch, wouldn’t hesitate to buy from again
Date de l'achat : 24/04/2020
0
Partager
JC
Jonathon Clayton
6 years ago
Ce que Jonathon Clayton a dit à propos de Millets:
They need to improve their delivery process, 10 days is not acceptable these days for an item that was said to be in stock, Receiving the order was not in any way life-critical, just annoying.,
Mollie
Millets
5 years ago
Hello Jonathon,
Thank you for your review.
I would like to apologise and thank you for your feedback regarding delivery as ultimately it helps us to improve.
Please be assured that nothing pleases us more than when our customers are happy and we would love to see you return.
We hope to see you again soon.
Many thanks.
Mollie,
Millets Online Review Team
Delivery a little slow but bearing in mind the circumstances with COVID 19 this is understandable. Boots arrived safely and were correct and as advertised. Would use again.
Évaluations des produits
Date de l'achat : 23/04/2020
0
Partager
DJ
Dylan Jones
6 years ago
Ce que Dylan Jones a dit à propos de Millets:
I'm disgraced that you are advertising the mens Brecon boot at a discount down from £95
I've bought these boots for the last 6 years and have never paid more than £55 for them.
Mollie
Millets
5 years ago
Hello Dylan,
Thank you for your review.
I would like to apologise and thank you for your feedback as ultimately it helps us to improve.
Please be assured that we value your custom highly and really hope this experience has not put you off from shopping with us again in the future.
We hope to see you again soon.
Many thanks.
Mollie,
Millets Online Review Team
Date de l'achat : 23/04/2020
0
Partager
BB
Brian Bull
6 years ago
Ce que Brian Bull a dit à propos de Millets:
In these troubled times their service was excellent.we ordered the sleeping bag inpreparation for the camping season? if we are allowed of course
Took three attempts to get what I wanted. First time deleted my basket when I clicked to pay( totally disappeared). Second try was informed my items were being processed only to cancel due to no...
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Mollie
Millets
5 years ago
Hello Phillip,
Thank you for your review.
I would like to apologise and thank you for your feedback as ultimately it helps us to improve.
Please be assured that nothing pleases us more than when our customers are happy and we would love to see you as a returning customer.
We hope to see you again soon.
Many thanks.
Mollie,
Millets Online Review Team
At Millets we pride ourselves on “knowing our stuff”! Our team members are passionate about the outdoors and have the knowledge to help you get the right kit for your family adventures. We offer advice, exceptional value for money and a diverse range of outdoor clothing, footwear, equipment and camping gear; all of which makes us the best destination for outdoor family adventure.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
At Millets we pride ourselves on “knowing our stuff”! Our team members are passionate about the outdoors and have the knowledge to help you get the right kit for your family adventures. We offer advice, exceptional value for money and a diverse range of outdoor clothing, footwear, equipment and camping gear; all of which makes us the best destination for outdoor family adventure.