Mercantile Trust is an independently owned specialist lender offering bridging finance and buy to let mortgages.
Service
4.9
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évaluations au cours de la dernière année
Afficher les 140 commentaires
Mauvais
Vérifiée par Feefo
2 years ago
Really quick processing and very professional and straight forward process.
Really quick processing and very professional and straight forward process.
They kept me updated with application progress.
I highly recommond them.Their rates were slightly higher but as compare to...
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Courtney Laskey
Mercantile Trust
2 years ago
Thank you for taking the time to share your feedback on the service you received from the team. It really means a lot to us.
As a specialist lender, delivering a swift process with excellent customer service is the foundation of our business, so hearing that their work has been so impressive is brilliant.
I have passed on your kind words onto the team. They are truly grateful! Should you need anything in the future, don't hesitate to give us a call. We are always happy to help.
0
Partager
Mauvais
Vérifiée par Feefo
2 years ago
Gifted money from my rental to my son
I thought they where quick .friendly my son moves Nxt wk now due to fast work .as I’ve gifted money from my rented house thank you s noon
Courtney Laskey
Mercantile Trust
2 years ago
Thank you for taking the time to provide feedback. It really does means a lot to us.
Our aim is to make the process as straightforward and stress free as possible. I'm so glad that we could help you and your son.
I'll be sure to pass on the message to the team, they'll be delighted. If you need anything don't hesitate to get in touch.
0
Partager
MT
Mr Thompson
Vérifiée par Feefo
2 years ago
Ce que Mr Thompson a dit à propos de Mercantile Trust:
I got my money quick but they are very extremely strict with their ID criteria which I got caught out at the last moments, but, I understand.
Courtney Laskey
Mercantile Trust
2 years ago
Thank you for leaving a review. I'm glad we could help you get the funds you needed, quickly.
As a lender we have a responsibility to ensure customers meet our policy and criteria which is why there are various checks. Should you need anything in the future please don't hesitate to contact a member of the team.
0
Partager
Mauvais
Vérifiée par Feefo
2 years ago
Happy with the desired outcome. Thank you
Happy with service received. It all went smoothly, and had the desired outcome. Satisfied with everything. Thank you
Courtney Laskey
Mercantile Trust
2 years ago
Thank you for leaving a review. It really does mean a lot to us.
We pride ourselves on our service levels so it's great to read our efforts are recognised by our customers.
I’ll make sure to pass on your kind comments to the team.
0
Partager
MS
Mrs Slater
Vérifiée par Feefo
Kent
2 years ago
Ce que Mrs Slater a dit à propos de Mercantile Trust:
Very efficient, excellent communication
The new initial application process was very smooth. I wanted the loan to start on a specific date, and this was agreed and processed as requested. All contacts were friendly and helpful
Courtney Laskey
Mercantile Trust
2 years ago
Thank you for your review. I'm so glad you had such a positive experience.
We want to make the process as straightforward as possible for our customers so its great to see our efforts are recognised.
Please don't hesitate if you need anything in the future. I'll make sure to pass on your kind comments to the team.
0
Partager
Mauvais
Vérifiée par Feefo
2 years ago
Ver quick and efficient
Courtney Laskey
Mercantile Trust
2 years ago
Thanks for taking time to leave us a review.
We want to make the process as efficient as possible for our customers so its great to see our efforts are recognised.
I'll make sure to pass on your feedback to the team. Should you need anything in the future don't hesitate to give us a call.
0
Partager
MS
Mr M Hamilton-Smith
Vérifiée par Feefo
3 years ago
Ce que Mr M Hamilton-Smith a dit à propos de Mercantile Trust:
Excellent fast service took time to understand my needs - then fulfilled my requirement exactly in record time - you cannot ask for more from a lender
Courtney Laskey
Mercantile Trust
3 years ago
Many thanks for your feedback. It's great to hear you had such a positive experience.
It's always our aim to deliver brilliant customer service, so I'm very pleased to hear that we we're able to help you in record time.
I will pass your comments onto the team, they will be delighted. Thank you for working with us, I hope we can be of service again.
0
Partager
Mauvais
Vérifiée par Feefo
3 years ago
Very satisfied, very helpful all the way through and opened my eyes to things I didn’t know about thanks
Courtney Laskey
Mercantile Trust
3 years ago
Thank you for taking the time to leave us a review, it really means a lot to us.
I'm delighted to see you have had a great experience. We pride ourselves on our service levels so it's great to read our efforts are recognised by our customers. Should you need anything in the future don't hesitate to contact us.
I will make sure to pass on your comments to the team.
0
Partager
Mauvais
Vérifiée par Feefo
3 years ago
Would recommend
Good service, good communication and the right product for us.
Courtney Laskey
Mercantile Trust
3 years ago
Thank you for taking time to leave us a review.
I'm so glad you had such a positive experience. It was lovely to read such kind words.
I'll make sure to pass on your kind comments to the team. Should you need anything in the future don't hesitate to give us a call.
0
Partager
Mauvais
Vérifiée par Feefo
3 years ago
I have so far had no issues to report
The process has been smooth with no issues to report for now
Courtney Laskey
Mercantile Trust
3 years ago
Thank you for taking time to leave us a review..
We want to make the process as easy and efficient as possible for our customers so its great to see our efforts are recognised. Should you need anything in the future don't hesitate to give us a call.
Mercantile Trust is an independently owned specialist lender offering bridging finance and buy to let mortgages. They are part of the Norfolk Capital Group of Companies that have been providing loans for over 35 years..
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Mercantile Trust is an independently owned specialist lender offering bridging finance and buy to let mortgages. They are part of the Norfolk Capital Group of Companies that have been providing loans for over 35 years..