Medical Departures Évaluations

Thank you kindly, looking forward to hear all about your visit!

Thank you for selecting our service to set up your medical attention, happy to hear our team took care of you in a promptly manner! Please advise if we may assist further.

We appreciate your feedback and are glad you had a prompt and positive booking experience! We wish you the best on your trip!

Thank you kindly for bringing your concerns to our attention. We are truly sorry to hear our automated email communication did not reach you as it is programmed to. We have verified our records and we see two emails sent for your new appointment, however we see no record of reminder call from our team to make sure you were aware of the appointment change. We will follow up on your comments to continue improving our service and avoid this from happening again in the future. Please advise if we may be of further assistance, we wish you had a wonderful appointment and would love to hear all about it. Sincerely, Quality Assurance team!

We truly appreciate your comments and bringing your concerns to our attention. As per your comments we have verified our records and there were in fact two appointments requests placed on the clinics you were interested in, however the final confirmation comes on a second email once the clinic has informed of which slots are available that day or if another date should be offered to the patient. I see that one of our Patient Care agents explained that one appointment was confirmed for 3:00pm and the other one only offered morning appointments so it needed to be reset. We apologize if we failed in explaining how the process would go, we are following up on your feedback to better serve you in the future. Kindly advise if you had a positive visit on your confirmed appointment and if you need further assistance to book your procedures.

We greatly appreciate your recommendation! Happy to have assisted you in a timely manner!

Thank you so much for your positive comments and for your preference!

We wish you the very best on your appointment, Thank you for choosing our service to set it up. We shall touch base with the clinic to see if they can share more patient reviews, we appreciate your comments!!

Thank you so much for this valuable information! We are happy to hear you found online chat service accommodating and ultimately your medical visit was booked and successful. Regarding pricing, thank you for bringing this to our attention, we will follow up with the clinic, however kindly be reminded that an in-person physical examination is needed for final determination of your medical needs and subsequent treatment. The procedures you require may be different from quotes provided based on the results of your physical examination. The treatment plan recommended by the global medical provider will be discussed and agreed upon in-person prior to treatment.

Happy to have been to assist when you required it! Thank you kindly for your positive comments and preference!