Mathmos: Uppfinnare av lavalampan Évaluations

Thank you for your review. We are sorry to hear that your bottle has lost its colour. This can happen if the lamp is exposed to too much UV light. To help prevent this, we recommend positioning the lamp out of bright rooms and away from daylight. However, we understand that sometimes things can go wrong despite following the instructions. That's why your lamp is covered for up to 2 years under warranty. We have emailed you to offer replacement assistance. Please reply to our email as soon as possible.

Vi uppskattar din feedback. Vi beklagar att du inte var nöjd med produkten. Problemet du rapporterade är inte en defekt utan ett normalt resultat av produktionsprocessen. Därför, genom att välja att returnera produkten som en returrätt, i detta fall, är kunden ansvarig för fraktkostnaderna.