Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Magazines Direct Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 30,515 commentaires

Mauvais

Vérifiée par Feefo

1 year ago

Good website. Just two small caveats: I wasn't given a choice between the large format and the small format. The first issue to be sent will be the September issue. It's a pity because the August...

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Nathan Johnson

Magazines Direct

11 months ago

Hello, My name is Nathan from the Complaints Team at Magazines Direct. Thank you for taking the time to leave a review for us. I’m sorry to hear that you had some issues when setting up your subscription; I understand that this can be incredibly frustrating. I have sent an email to you personally, requesting more information so I can look into this for you and ensure that this is resolved to your satisfaction.

Mrs Lynne Burke

Vérifiée par Feefo

London

1 year ago

Jonny

Magazines Direct

12 months ago

Hello Lynne, My name is Jonny from Magazines Direct. Thank you for sharing your positive experience with us and leaving a review. We hope you enjoy your subscription to The Week. If you have any questions, please feel free to contact us via help@magazinesdirect.com

Mauvais

Vérifiée par Feefo

1 year ago

Nathan Johnson

Magazines Direct

11 months ago

Hello, My name is Nathan from Magazines Direct. Thank you for sharing your positive experience with us and leaving a review. We hope you enjoy your subscription and that you come back soon. If you have any questions, please feel free to contact us via help@magazinesdirect.com

Mauvais

Vérifiée par Feefo

1 year ago

No information regarding shipment, magazine not received, money taken

Money has been taken, but no update regarding the shipment

Jonny

Magazines Direct

12 months ago

Hello, My name is Jonny from the Complaints Team at Magazines Direct. Thank you for taking the time to leave a review for us. I apologise that you have had a negative experience regarding your order and I assure you that we take our feedback seriously. I have sent an email to you personally, requesting more information so that I can look into this for you and ensure that this is resolved to your satisfaction.

Mauvais

Vérifiée par Feefo

1 year ago

It took several attempts to renew the subscription.

Jonny

Magazines Direct

12 months ago

Hello, My name is Jonny from the Complaints Team at Magazines Direct. Thank you for taking the time to leave a review for us. I apologise that you have had a negative experience regarding renewal of your subscription, and I assure you that we take our feedback seriously. If you are having any issues with renewal in future please do not hesitate to contact us on help@magazinesdirect.com

MR CHRISTOPHER SMITH

Vérifiée par Feefo

Leicestershire

1 year ago

Nathan Johnson

Magazines Direct

11 months ago

Hello Christopher, My name is Nathan from Magazines Direct. Thank you for sharing your positive experience with us and leaving a review. We hope you enjoy your subscription and that you come back soon. If you have any questions, please feel free to contact us via help@magazinesdirect.com

MR Darren Burke

Vérifiée par Feefo

Clifton Springs

1 year ago

Ce que MR Darren Burke a dit à propos de Magazines Direct:

Quite easy to renew online. A good experience

Nathan Johnson

Magazines Direct

11 months ago

Hello Darren, My name is Nathan from Magazines Direct. Thank you for sharing your positive experience with us and leaving a review. We hope you enjoy your subscription and that you come back soon. If you have any questions, please feel free to contact us via help@magazinesdirect.com

Mauvais

Vérifiée par Feefo

1 year ago

Annoying. Credit card payment didn’t work because UK which is weird

Jonny

Magazines Direct

12 months ago

Hello, My name is Jonny from the Complaints Team at Magazines Direct. Thank you for taking the time to leave a review for us. I apologise that you have had a negative experience regarding your card payment and I assure you that we take our feedback seriously. If you have any further issues regarding paying for your subscription, please do not hesitate to contact us on help@magazinesdirect.com.

Mauvais

Vérifiée par Feefo

1 year ago

Excellent Magazine. Packed with interest.

Prompt delivery by royal mail

Nathan Johnson

Magazines Direct

11 months ago

Mauvais

Vérifiée par Feefo

1 year ago

Great magazine

Nathan Johnson

Magazines Direct

11 months ago

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Comment les avis de Feefo sont-ils recueillis?

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