Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Magazines Direct Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 30,515 commentaires

Mr Alan Farquhar

Vérifiée par Feefo

Mid Wales

11 months ago

Ce que Mr Alan Farquhar a dit à propos de Magazines Direct:

Payment was taken immediately but no sign of magazine being delivered yet.

Nathan Johnson

Magazines Direct

11 months ago

Hello Alan, My name is Nathan from the Team at Magazines Direct. Thank you for taking the time to leave a review for us. I apologise that you have had a negative experience regarding your purchase and I assure you that we take our feedback seriously. I have sent an email to you personally, requesting more information so that I can look into this for you and ensure that this is resolved to your satisfaction.

Erik Foxvog

Vérifiée par Feefo

Forest Falls, CA, USA

11 months ago

Daniel

Magazines Direct

11 months ago

Hello, My name is Dan from the Customer Service Team at Magazines Direct. Thank you for taking the time to leave a review for us. I’m sorry to hear that you haven’t received your Bookazine yet; I understand that this can be incredibly frustrating. I can see that your Bookazine has left our warehouse on time. Your delivery is now with our international shipping Couriers. However, I can appreciate that this situation can cause frustration and inconvenience to you. I have sent an email to you personally, requesting more information so I can look into this for you and ensure that this is resolved to your satisfaction.

Mauvais

Vérifiée par Feefo

11 months ago

Daniel

Magazines Direct

11 months ago

Hello, My name is Dan from Magazines Direct. Thank you for sharing your positive experience with us and leaving a review. We hope you enjoy your magazine and that you come back soon. If you have any questions, please feel free to contact us via help@magazinesdirect.com

Mauvais

Vérifiée par Feefo

11 months ago

Daniel

Magazines Direct

11 months ago

Hello, My name is Dan from Magazines Direct. Thank you for sharing your positive experience with us and leaving a review. We hope you enjoy your subscription and that you come back soon. If you have any questions, please feel free to contact us via help@magazinesdirect.com

Mauvais

Vérifiée par Feefo

11 months ago

Excellent weekly sport magazine

Easy to order online and magazine very quickly dispatched and received.

Daniel

Magazines Direct

11 months ago

Mauvais

Vérifiée par Feefo

11 months ago

Easy to purchase online.

Nathan Johnson

Magazines Direct

11 months ago

Hello, My name is Nathan from Magazines Direct. Thank you for sharing your positive experience with us and leaving a review. We hope you enjoy your purchase and that you come back soon. If you have any questions, please feel free to contact us via help@magazinesdirect.com

Elizabeth Ledwitz

Vérifiée par Feefo

San Gabriel, CA USA

11 months ago

Ce que Elizabeth Ledwitz a dit à propos de Magazines Direct:

Good service

Nathan Johnson

Magazines Direct

11 months ago

Hello Elizabeth, My name is Nathan from Magazines Direct. Thank you for sharing your positive experience with us and leaving a review. We hope you enjoy your magazine and that you come back soon. If you have any questions, please feel free to contact us via help@magazinesdirect.com

Mauvais

Vérifiée par Feefo

11 months ago

Straightforward process Options clearly presented Occasional hicup with Account data in the past

Nathan Johnson

Magazines Direct

11 months ago

Hello, My name is Nathan from Magazines Direct. Thank you for sharing your positive experience with us and leaving a review. We hope you enjoy your magazine and that you come back soon. If you have any questions, please feel free to contact us via help@magazinesdirect.com

Odd Juel

Vérifiée par Feefo

Kolbotn, Norway

11 months ago

Ce que Odd Juel a dit à propos de Magazines Direct:

Nathan Johnson

Magazines Direct

11 months ago

Hello Odd, My name is Nathan from Magazines Direct. Thank you for sharing your positive experience with us and leaving a review. We hope you enjoy your subscription and that you come back soon. If you have any questions, please feel free to contact us via help@magazinesdirect.com

Mauvais

Vérifiée par Feefo

11 months ago

Celebrating the banal

I purchased a flash drive from you and you sent it to me. It is neither a 'journey' nor an 'experience.' It is in fact a fairly simple transaction which requires no further embellishment.

Daniel

Magazines Direct

11 months ago

Hello, My name is Dan from the Complaints Team at Magazines Direct. Thank you for taking the time to leave a review for us. We ask for feedback in relation to your customer experience journey regarding our website and ordering process, or if you’ve been in contact with any of our team members. This is so we can improve our journey and ensure that you receive the best possible experience. I apologise that you have had a negative experience regarding our review process and I assure you that we take our feedback seriously.

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