Good afternoon Robert,
Thank you for taking the time to leave a review, we really do appreciate all feedback.
I do apologise you feel as though the team who dealt with you were not completely straight, one of our main aims is to be transparent with our clients and I truly am sorry you feel as though the team have not met this.
I will be investigating this further and will be contacting you to get some further details on this.
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Partager
KE
Kay Ereny
Vérifiée par Feefo
2 years ago
Ce que Kay Ereny a dit à propos de Lumon:
Easy and swift. Thank you.
Harry was very helpful and patient! All went smoothly and the money was paid in to my account promptly.
Sharan Dhillon
Lumon
2 years ago
Good afternoon Kay,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
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Partager
JB
James Bailey
Vérifiée par Feefo
Cambridge
2 years ago
Ce que James Bailey a dit à propos de Lumon:
Best in the business!
Easy to access and achieve what I need to achieve. Bradley is very good at his job and professional as he does it. I am not a frequent currency trader so I really value the knowledge and expertise...
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Sharan Dhillon
Lumon
2 years ago
Good afternoon James,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
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Partager
AL
Andy Lucas
Vérifiée par Feefo
2 years ago
Ce que Andy Lucas a dit à propos de Lumon:
Excellent, friendly nd understanding
Sharan Dhillon
Lumon
2 years ago
Good afternoon Andy,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
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Partager
NC
Nicholas Coveyduck
Vérifiée par Feefo
2 years ago
Ce que Nicholas Coveyduck a dit à propos de Lumon:
Simply not good enough!!!
Trade made 0940 Wed and it's now 1305 Monday and the funds have still not arrived despite me chasing up. Simply not good enough!!
Sharan Dhillon
Lumon
2 years ago
Good afternoon Nicholas,
Thank you for taking the time to leave us a review.
I really do apologise for the delay in your transfer. here at Lumon we aim to offer an efficient and stress free journey to all clients. I truly am sorry in this circumstance we have failed to deliver and will be investigating the reasons as to why further.
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Partager
MR
Melvyn Guiney-Reason
Vérifiée par Feefo
2 years ago
Ce que Melvyn Guiney-Reason a dit à propos de Lumon:
Professional srevice that works everytime
Always very professional and we have trust your company to provide the service we require. We have used your services in various incarations from 2003. We could shop around for a better rate but we...
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Sharan Dhillon
Lumon
2 years ago
Good afternoon Melvyn,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
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Partager
DY
David Yates
Vérifiée par Feefo
2 years ago
Ce que David Yates a dit à propos de Lumon:
No fuss everything is straight forward, lumin look good for products they are developing hopefully to make financial life in France easier
Sharan Dhillon
Lumon
2 years ago
Good afternoon David,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
0
Partager
AF
Andrew Foley
Vérifiée par Feefo
2 years ago
Ce que Andrew Foley a dit à propos de Lumon:
Great business experience
From start to finish the experience was a very pleasant one. Nothing was a problem for them to explain what exactly would happen. All our questions were answered and we felt at ease.
Sharan Dhillon
Lumon
2 years ago
Good afternoon Andrew,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
0
Partager
AH
Alan Hall
Vérifiée par Feefo
2 years ago
Ce que Alan Hall a dit à propos de Lumon:
Very helpful and fantastic service. I highly recommend Lumon
Sharan Dhillon
Lumon
2 years ago
Good afternoon Alan,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
0
Partager
JS
John Spencer
Vérifiée par Feefo
Maleny Queensland..
2 years ago
Ce que John Spencer a dit à propos de Lumon:
Their Documentary System is very easy to follow, and my funds were in my ANZ A/C in two days. I will continue to use your Company every few months, as and when I
need to transfer funds from the UK...
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Sharan Dhillon
Lumon
2 years ago
Good afternoon John,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
