Long Tall Sally Évaluations

We're sorry to hear that you're still waiting for your refund and understand how frustrating this can be. Once a return is received, refunds can take up to 14 working days to be processed. We appreciate your patience during this time and apologise for any inconvenience caused. Thank you for taking the time to share your feedback.

We're sorry to hear that you're disappointed with our returns policy and understand your frustration about having to pay a return fee after already paying for delivery. Our £1.99 returns fee helps cover the cost of processing returned items, and we appreciate that this may be disappointing. Your feedback is important to us, and we'll ensure your comments are shared with the relevant team. We're sorry that this experience has affected your confidence in shopping with us and hope to have the opportunity to welcome you back in the future.

Thank you for taking the time to leave us a review. We're pleased to hear that your order met your expectations and that you were happy with your purchase. We really appreciate your feedback and support, and we hope to welcome you back again soon!