I would have assigned 5 if I hadn't had to wait an hour to get through on the phone! However the person I spoke to was brilliant and very helpful, charming and willing to take time to answer my...
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Date de l'achat : 09/08/2021
0
Partager
MT
Mr Thomas Taylor
5 years ago
Ce que Mr Thomas Taylor a dit à propos de Leisure Guard Travel:
It was easy to book insurance on their website, it only took a few minutes.
Date de l'achat : 11/08/2021
0
Partager
MS
Mr Allan Skuse
5 years ago
Ce que Mr Allan Skuse a dit à propos de Leisure Guard Travel:
Not keep people waiting 45 minutes on the phone.
How can a policy go up £240 in 13 days!!!!
I have canceled my policy and gone with someone els.
Customer Service
Leisure Guard Travel
5 years ago
Good Morning.
Thank you for leaving a review.
We have sent you an email regarding this matter.
Kind regards,
Leisure Guard.
I needed cover for a long awaited rearranged holiday and Leisure Travel provided that without too much hassle
Date de l'achat : 12/08/2021
0
Partager
MF
Mr John Fielding
5 years ago
Ce que Mr John Fielding a dit à propos de Leisure Guard Travel:
Apart from the long wait for them to answer the phone (over 1 hour) they were easy to deal with and quick. Also very competitive prices
Date de l'achat : 11/08/2021
0
Partager
MF
Mrs Susan Fielding
5 years ago
Ce que Mrs Susan Fielding a dit à propos de Leisure Guard Travel:
Had to wait over 1 hour for them to answer the phone but then it was easy and fairly quick to deal with. Had to buy separate travel insurance for me and my wife due to age restrictions.
I’ve been calling for 4 days, on hold over 20 minutes each time, unable to get through. No response by email either.
Customer Service
Leisure Guard Travel
5 years ago
Good Morning,
Thank you for leaving a review.
We have sent you an email regarding this matter.
Kind Regards,
Leisure Guard Team
Mauvais
5 years ago
Received an email on day 5 with an apology and refund. It’s a shame that the response was so slow but the problem has now been satisfactorily resolved.
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