The thing I wasn’t happy about was I accidentally ordered the wrong size I ordered the neck correct size a couple days later and I need to return the old one and asked if they could help me with a...
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Rachel Jennetti
Poolsupplies.com
3 years ago
Hello Donna! We're sorry you ordered the wrong size and didn't enjoy your shopping experience. We were glad to help you with your return, and our return policy can be found at poolsupplies.com/page/returns-policy. While we want to help every customer with every question or concern, we encourage them to measure their pool twice and buy once. If you have any further questions, we encourage you to contact customer service at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST. Thank you for your feedback!
Évaluations des produits
Date de l'achat : 25/06/2023
0
Partager
CB
caesar bustos
Vérifiée par Feefo
3 years ago
Ce que caesar bustos a dit à propos de Poolsupplies.com:
Had what i needed fits like a glove and some fast shipping great price
Tyler Jones
Poolsupplies.com
3 years ago
Thank you for the kind words, Caesar! Fast shipping is a priority for us.
Évaluations des produits
Tyler Jones
Poolsupplies.com
3 years ago
All things we love to hear!
Date de l'achat : 25/06/2023
0
Partager
LR
Larry Rasmuson
Vérifiée par Feefo
3 years ago
Ce que Larry Rasmuson a dit à propos de Poolsupplies.com:
Showed up 3 days late not as sturdy as I would like it to be but not bad bad
Rachel Jennetti
Poolsupplies.com
3 years ago
Hello Larry! We are sorry that FedEx delayed your package and that it didn't meet your expectations. If you would like further assistance with your order, our team of customer service experts would be glad to assist you! You can find them at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST. Thank you for your feedback!
Évaluations des produits
Date de l'achat : 22/06/2023
0
Partager
Mauvais
Vérifiée par Feefo
3 years ago
I ordered the incorrect weir door for my skimmer, my fault. They sent me an email on how to return it for a refund I mailed it back on a Wednesday, they received it on Friday and a credit to my...
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Tyler Jones
Poolsupplies.com
3 years ago
Thank you for this feedback. Please let us know if there is anything else you may need help with!
Évaluations des produits
Tyler Jones
Poolsupplies.com
3 years ago
Thank you for this feedback.
Date de l'achat : 24/06/2023
0
Partager
JF
Judith Foley
Vérifiée par Feefo
South Jersey
3 years ago
Ce que Judith Foley a dit à propos de Poolsupplies.com:
We needed a lot this year to get our pool up and running. We were able to get everything from Pool Supplies. Great prices and everything came quickly and perfect!
Tyler Jones
Poolsupplies.com
3 years ago
Thank you so much for choosing PoolSupplies.com, Judith! We appreciate you being our customer.
I received a package that had been opened and parts were missing. I could not use the merchandise without these parts and I was not sure what else might be wrong with the item since it had been...
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Rachel Jennetti
Poolsupplies.com
3 years ago
Hello Greg! We're so sorry that you didn't enjoy your experience with us. Our returns policy is stated on our returns page, which you can find at poolsupplies.com/page/returns-policy. We try our best to accommodate all customer questions and concerns, and we appreciate your feedback!
Évaluations des produits
Rachel Jennetti
Poolsupplies.com
3 years ago
Hello Greg! We're sorry your product did not meet your expectations. Our returns policy is listed on our website at poolsupplies.com/page/returns-policy. We try our best to meet all customer expectations in all aspects of our business, and we thank you for your feedback.
Date de l'achat : 20/06/2023
1
Partager
AW
ALAN WILLIAMS
Vérifiée par Feefo
3 years ago
Ce que ALAN WILLIAMS a dit à propos de Poolsupplies.com:
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
