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Lavender Hills Holidays Commentaires | Commentaires sur le service à la clientèle pour https://www.feefo.com/reviews/lavender-hills-holidays | Feefo

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Jane

Bristol

5 years ago

Ce que Jane a dit à propos de Lavender Hills Holidays:

excellent service

Excellent customer service always responded quickly to emails. Website is very user friendly & provides lots of information about the property. Booking system easy too!

Kate Rucklidge

Lavender Hills Holidays

5 years ago

Thanks for the feedback, we are so pleased you had a good stay in Lavender Barn with the family and enjoyed the barn. We would love to welcome you again one day. Best wishes Kate

Stephanie

5 years ago

Ce que Stephanie a dit à propos de Lavender Hills Holidays:

Great staff

The staff were great and let us access the property earlier which made things so much easier for our family. Great communication throughout and the app was a helpful addition on check in / check out.

Kate Rucklidge

Lavender Hills Holidays

5 years ago

Dear Stephanie - thanks for the feedback we are glad you liked the app, we worked really hard on this during lock down and as we are unable to leave our traditional welcome / info file due to Covid we felt this was a good replacement- Best wishes Kate

Bryony

5 years ago

Ce que Bryony a dit à propos de Lavender Hills Holidays:

Great relaxing weekend away!

Great weekend away - just what was called for at the moment. Having our own pool and hot tub was a bonus! The house and facilities were well stocked, spotlessly clean and every possible COVID detail...

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Kate Rucklidge

Lavender Hills Holidays

5 years ago

Thanks for the kind words and we are so glad you had a good weekend at Lavender Barn and we are pleased you felt safe and able to enjoy your selves - we would love to see you again one day either to welcome you to Lavender Barn or to another of our cottages Best wishes Kate

Stephen

5 years ago

Ce que Stephen a dit à propos de Lavender Hills Holidays:

Relaxing few days away

Had a lovely relaxing time and would book again

Kate Rucklidge

Lavender Hills Holidays

5 years ago

Thank you for the feedback - we are pleased you had a good stay in Cornflower Cottage , we would love to see you back one day when hopefully we can welcome guests again in person best wishes Kate

Mauvais

5 years ago

Excellent for families, we had a few concerns over COVID but were very quickly reassured. Would definitely return. Would love to see a Nespresso machine in the property.

Kate Rucklidge

Lavender Hills Holidays

5 years ago

We are so glad you had a good time at Lavender Barn and appreciated what we are doing to resume guests and the extra cleaning we are doing for Covid. Lavender Barn is a great family house and we will look to getting a coffee machine rather than the cafetièreBest wishes Kate

Jane

5 years ago

Ce que Jane a dit à propos de Lavender Hills Holidays:

A very enjoyable stay in a wonderful setting.

Wonderful farmhouse and gardens. Very good range of crockery, cutlery and glassware. Beds very comfortable. Use of swimming pool and hot tub a great advantage. Water temperature in showers was...

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Kate Rucklidge

Lavender Hills Holidays

5 years ago

Thank you for the feedback- we are so glad you and the family had a good stay at Cherry Tree Farmhouse. We will look at the showers and see if there is a problem with the thermostat- we hope to see you again one day either back at Cherry Tree or at another of our cottages thanks Kate

Mike

Didcot

5 years ago

Ce que Mike a dit à propos de Lavender Hills Holidays:

Railway Cottage

Very good level off service Cottage was found in a very clean condition Some problems with external refuse collection

Kate Rucklidge

Lavender Hills Holidays

5 years ago

Thank you for the feedback- we have made a complaint to Bifa who collect our rubbish- broken lorry apparently! We are glad you had a good week at Railway Cottage with the family and we would love to welcome you back one day- best wishes Kate

Karen

5 years ago

Ce que Karen a dit à propos de Lavender Hills Holidays:

Excellent

Just excellent from start to finish. We'll be back.

Kate Rucklidge

Lavender Hills Holidays

5 years ago

So glad you enjoyed your holiday at The Railway Carriage, you had a lovely sunny week! We would love to welcome you back one day best wishes Kate

Kelly

5 years ago

Ce que Kelly a dit à propos de Lavender Hills Holidays:

Absolutely winderful place to stay in the country. Peace and quiet. Property was lovely and had everything ready for us plenty of cutlery plates cups glasses and cooking equiptment. Swimming pool was...

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Kate Rucklidge

Lavender Hills Holidays

5 years ago

Thanks so much for the feedback and we are so pleased you and the family had a good holiday at Lavender Barn. We hope to see you again at Lavender Barn and the cleaning team say thank you for the goodies and really kind card Best wishes Kate

Sue

5 years ago

Ce que Sue a dit à propos de Lavender Hills Holidays:

Lovely character cottage in peaceful location.

The cottage was lovely, Clean and a welcome pack left for us on the dining table. The beds were comfy and all the equipment we needed was there. The garden was big enough for children to run around...

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Kate Rucklidge

Lavender Hills Holidays

5 years ago

We are so glad you had a good holiday at Railway Cottage . Thanks for the feedback. We love Doniford Farm Park- its so easy with little children and as you say the cafe and shop is brilliant. The Bengal Spice in Wiliton is also one of our favourites and now you can order take away or delivery online!!! Hope to see you again one day thanks Kate

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