I wanted to exchange shirt for a larger one. Despite what their website said when I rung customer service I was informed that I would have to pay the postage to send the sort back recorded tracked...
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Contact Centre English
Williams Racing
6 years ago
Hello, Thank you for your feedback. Customer satisfaction is our number one concern. We sincerely apologise for the confusion in regards to the returns policy which appears on our website. We can confirm your feedback has been noted and passed on to the relevant department. Thank you, Giulia
Évaluations des produits
Contact Centre English
Williams Racing
6 years ago
Hello. Thank you for your feedback. I can assure you that we have taken your comments on board and this will of course be passed onto the relevant department. Thank you, Giulia
Placed an order on the 7th September and it didn’t arrive until the 12th October. It even took several days to reply to my email enquiry!
Contact Centre English
Williams Racing
6 years ago
Hello. Thank you for your feedback. Customer satisfaction is our number one concern. We sincerely apologise that you feel the service you have received is not up to our usual high standards. I can assure you that we have taken your comments on board and this will of course be passed onto the relevant department. Thank you, Chris
Bought a hoodie top and it qas to small instead of a straight swap for a bigger size I had to send my top that was to small back and wait for a refund and buy a bigger top seems a stupid way to do it
I had a fantastic shopping experience, easy to use website and quick delivery. I would have no hesitation in buying from Williams Racing in the future.
It took nearly a month from placing the order to the item arriving. The delivery driver left the package outside, exposed to the elements and in full view of anyone who could have been using the...
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Contact Centre English
Williams Racing
6 years ago
Hello, Thank you for your feedback. Customer satisfaction is our number one concern. We sincerely apologise that the delivery service you received wasn’t up to our usually high standards and can confirm your feedback has been duly noted and passed on to the courier service. Thank you, Giulia
Évaluations des produits
Date de l'achat : 16/09/2019
0
Partager
SI
Sinclair
6 years ago
Ce que Sinclair a dit à propos de Williams Racing:
Great service quick despatch.
Évaluations des produits
Date de l'achat : 06/09/2019
0
Partager
JO
Jonathan
6 years ago
Ce que Jonathan a dit à propos de Williams Racing:
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
